LinkGraph

SEO Customer Success Manager – Enterprise Accounts

LinkGraph

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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About the role

  • Providing the best possible experience for our clients.
  • Managing and growing your own book of business and scaling together.
  • Managing and growing your own portfolio of SEO clients, serving as their primary point of contact.
  • Retaining and building relationships with our clients.
  • Doing highly analytical reporting on their campaign performance, and developing strategy where needed.
  • Continuously stay updated on the latest SEO trends, updates, and Google algorithms to effectively analyze client websites and provide actionable, high-value recommendations.
  • Improving workflow and process to streamline operations and client satisfaction.
  • Creating upsell and cross-sell proposals for existing clients.
  • Onboarding new clients assigned by the sales team.

Requirements

  • Minimum of 3-5 years of experience managing large-scale, enterprise-level SEO or digital marketing campaigns.
  • Strong knowledge of SEO principles, PPC, and digital marketing fundamentals with the ability to explain technical concepts clearly to clients.
  • Extremely comfortable with technology - you love data and are great with numbers.
  • Someone looking for a fast-paced startup culture to grow in.
  • Proactive problem-solver committed to delivering excellence.
  • Highly detail-oriented personality type.
  • Strong written and verbal communication skills, with experience presenting results and recommendations to clients.
Benefits
  • Fully Remote work
  • Fully covered health, vision, and dental insurance
  • Unlimited PTO
  • Paid parental leave
  • Personal development budget
  • Lasik eye surgery benefit (Yup, we'll pay for you to have perfect vision!)
  • Pet health insurance (2 pets per employee)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SEOPPCdigital marketinganalytical reportingcampaign performance analysisstrategy developmentdata analysis
Soft skills
client relationship managementproblem-solvingattention to detailcommunicationpresentation skills