Link Logistics

Manager

• Develop and implement strategies, processes and procedures for managing the diligence process across all transactions (Acquisition, Refinancings, Dispositions).
• Manage the end-to-end due diligence process through high volume, complex transactions, including diligence preparation, data room set up, diligence material review, and managing communication related to property diligence across all transactions (Acquisition, Refinancings, Dispositions).
• Lead and manage direct reports and team members, providing guidance and training.
• Mentor team members and invest in their professional growth and development.
• Demonstrate strong analytical skills by effectively gathering, evaluating and interpreting data and documentation to make informed decisions and drive problem solving in a fast-paced environment.
• Identify risks that could affect assets and transactions and present findings to senior management along with potential solutions and risk mitigation strategies.
• Identify areas for improving the document management processes for due diligence processes.
• Work closely with cross-functional teams and stakeholders to ensure due diligence process is aligned with company goals.
• Work closely with Directors and VPs to ensure diligence functions are being properly executed.
• Provide support during post-close as needed.
• Prepare reporting as necessary, summarizing findings, potential risks and recommended actions.
• Track deadlines and manage tight timelines to ensure tasks and projects are completed on schedule.
• Serve as point of contact for external customers and clients throughout the diligence process.
• Assist with confirming compliance with regulatory requirements, internal policies, and legal standards.
• Respond to requests for information and ensure timely access to documents.

Senior Manager, Due Diligence

Product Manager

• Partner with business leaders, understand their business model capabilities, and create product strategy and roadmap
• Engage with business partners and other stakeholders to create and manage a demand management process to analyze, prioritize, and deliver on project and enhancement requests
• Manage vendor relationship to ensure high-quality partnership and accountability
• Drive a data-informed product design approach and integrate AI product development methodology
• Define and manage OKRs and KPIs that build confidence in the platform and ensure the platform meets the needs and goals of the business
• Engage user communities in a continuous feedback loop that drives the platform forward
• Promote and practice security-by-design, ensuring the appropriate level of controls and protections are inherent in every product
• Develop and nurture relationships with key business stakeholders to understand their objectives, challenges, and strategic priorities
• Act as a trusted advisor, providing insights and recommendations on how technology can support and enhance business goals
• Communicate and collaborate across many levels in the organization with excellent and written communication skills
• Translate innovative ideas into functional and technical requirements to support our teams working smarter
• Guide, influence, and persuade business partners and team members towards solutions that meet business needs and goals
• Maintain relationships with external partners and vendors that challenge them to deliver world-class service for Link
• Develop business cases, user requirements, and project charters
• Intake demand and facilitate stakeholder-led prioritization, with the nimble ability to pivot as business needs shift
• Spearhead cross-functional collaboration with engineering, architecture, design, and operations teams to deliver robust, secure, scalable technology products
• Define and manage data integrations with internal and external products and platforms
• Develop and manage metrics that ensure vendors and external partners meet or exceed operational expectations
• Collaborate with Internal Audit to ensure that IT General Controls are defined as needed for projects and applications and then followed as routine operations.

Director, Product Management

Product Specialist

• Provide in-house support for Yardi and other Financial Systems applications such as, Anaplan, Argus, Avid, Blackline, and Concur.
• Respond promptly to user inquiries regarding software application issues via helpdesk tools.
• Prioritize incoming requests and resolve technical issues related to software applications, including identifying trends & proposing process/technical approaches for resolution.
• Ensure that all requests are resolved in alignment with company’s documented controls and change management procedures.
• Provide training and guidance to users on how to effectively utilize software applications to maximize productivity.
• Document and maintain records of user issues and resolutions in ticketing system.
• Collaborate with internal platform teams and application vendor contacts to report bugs and suggest improvements to enhance application functionality and user experience.
• Deliver expert-level support and advanced troubleshooting for Yardi modules and integrated systems.
• Support system testing and quality assurance for new functionality, configurations, and upgrades coordinated by internal platform teams and external partners.

Product Specialist, Yardi

Analyst

• Manage a high-volume of complex transactions.
• Obtain and organize due diligence materials for transactions, both internally and externally sourced.
• Partner with the Investment, Capital Markets, and Legal Teams throughout the entire transaction.
• Review and solution for operational risks impacting the Transaction.
• Communicate identified risks or perceived issues to others on the deal team timely and professionally.
• Actively seek a better understanding of processes to become a subject matter expert.
• Work with outside vendors to obtain necessary inspections including but not limited to surveys, PCA’s, Environmental, etc.
• Interest in leveraging AI and automation tools to enhance transaction processes, improve operational efficiency, and support scalability initiatives.

Senior Manager, Due Diligence

Director, Product Management

Product Specialist, Yardi

Senior Analyst, Transactions