Workplace Experience Manager
Lingoda GmbH
full-time
Posted on:
Location Type: Office
Location: Berlin • Germany
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About the role
- Own the day-to-day office operations, ensuring a clean, organized, safe, and fully functional workplace.
- Act as the primary point of contact for employees, visitors, vendors, and building management on all workplace-related topics.
- Coordinate and manage external service providers such as cleaning, maintenance, facility management, deliveries, and other vendors.
- Handle office logistics including mail, packages, inventory, supplies, equipment, access cards, and workplace setup.
- Manage contracts, invoices, documentation, and budgets related to office operations with accuracy, discretion, and cost awareness.
- Ensure compliance with health, safety, security, and workplace regulations in collaboration with People Operations.
- Coordinate equipment logistics for hybrid and remote employees, including shipping, returns, and tracking.
- Prepare workspaces, equipment, and onboarding materials for new hires across office-based, hybrid, and remote setups.
- Coordinate and host onboarding touchpoints, ensuring a structured, warm, and supportive first-week experience.
- Support onboarding and offboarding processes in close collaboration with People Operations and Internal IT.
- Plan, organize, and execute internal events ranging from small team gatherings to larger company-wide activities, offsites, and seasonal events.
- Establish new, evolve and maintain office rituals, informal touchpoints, and recognition moments that strengthen connection and culture.
Requirements
- Minimum 3 years of experience in office management, workplace operations, front-desk/reception services, or a comparable hands-on operational role.
- Strong ownership mentality and high reliability — you enjoy being the person others depend on.
- A friendly and approachable attitude with a people-oriented, service-driven mindset and a genuine interest in creating an inclusive and pleasant work environment.
- Excellent organizational skills with attention to detail, discretion, and consistency.
- Ability to work independently, prioritize effectively, and manage recurring operational tasks in a dynamic environment.
- Confident communication style that is clear, friendly, and professional.
- Fluency in German (C1) and English (C1) is required for internal communication and coordination with local service providers.
- Comfortable with standard office tools and administrative systems.
Benefits
- Approachable leaders and transparent communication — every voice counts at Lingoda!
- Company events and colleagues who enjoy socializing, plus budgets for team-building activities.
- An inclusive environment with great team spirit and a passion for languages.
- A well-structured and engaging onboarding process to set you up for success.
- The possibility to work remotely from home or in the office located in the heart of Berlin.
- Learning & development opportunities.
- Free access to our language classes.
- Mental health programs.
- Corporate benefits & pension plans.
- 30 vacation days per year.
- Free snacks & drinks in the office.
- Modern hardware necessary for your work (not applicable for freelancers).
- Flexible working hours.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
office managementworkplace operationsfront-desk servicescontract managementbudget managementlogistics coordinationevent planningonboarding processesdocumentation managementinventory management
Soft Skills
ownership mentalityreliabilitypeople-orientedservice-driven mindsetorganizational skillsattention to detailindependenceprioritizationcommunication skillsapproachability