Lineage

Operations

• Lead all operational functions across shifts and departments
• Ensure compliance with health and food safety standards
• Promote a safety-first culture among Coldstore staff
• Manage training, documentation, and compliance records
• Uphold quality accreditation standards such as CMI, STS, and EHO
• Coordinate engineering and maintenance operations
• Manage warehouse’s operational activities including budgeting and labour scheduling
• Ensure individuals, processes, and technology meet customer service standards
• Facilitate achievement of prescribed company KPIs
• Analyse operational reports to identify trends and recommend solutions
• Build and maintain partnerships with other departments

Warehouse Operations Manager