LincolnIT

Security Operations

• Monitor network, server, and system health using monitoring tools
• Identify and escalate performance issues, outages, or service interruptions
• Perform basic troubleshooting and document findings in the ticketing system
• Assist with scheduled maintenance and routine operational checks
• Monitor SIEM dashboards and security alerts and conduct initial analysis of suspicious activity
• Escalate confirmed incidents and assist with vulnerability scanning and reporting
• Follow documented playbooks for common security events and escalate as needed

NOC/SOC Analyst