Senior Managed Services Engineer, L2/L3 – Overnight

LincolnIT

Senior Managed Services Engineer supporting enterprise-scale managed services engagement. Responsible for infrastructure, cloud, identity, Microsoft 365, and data protection operations.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

ATS Keywords

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Hard Skills

Windows Server administrationActive Directory administrationVMwareAWSMicrosoft 365Exchange Online administrationOS patchingvulnerability remediationbackup and recoveryLinux server administration

Soft Skills

documentationoperational discipline

Tools & Technologies

Microsoft 365SQLRDSVDIenterprise backup platformscloud infrastructureidentity managementendpoint operationsdata protectionITIL

Industry Keywords

managed services provider (MSP)enterprise IT operationsincident managementproblem managementchange managementlarge-scale environments

Tech Stack

Tools & technologies

AWSCloudLinuxSQLVMware

About the role

Key responsibilities & impact

Support a large, enterprise‑scale managed services engagement
Day‑to‑day operational execution across infrastructure, cloud, identity, Microsoft 365, endpoint operations, and data protection
Operate and support VMware and AWS environments
Provision and decommission Windows and Linux servers
Maintain OS build standards, capacity validation, and inventory accuracy
Support Microsoft server platforms including SQL, RDS, and VDI
Execute monthly OS patching for Windows and Linux servers
Administer enterprise backup and recovery platforms
Monitor backup jobs and remediate failures
Administer Active Directory and execute access change requests

Requirements

What you’ll need

5+ years of experience in MSP or enterprise IT operations
Strong Windows Server and Active Directory administration skills
Hands‑on VMware experience; AWS operational experience preferred
Microsoft 365 and Exchange Online administration experience
Proven experience with patching, vulnerability remediation, and backups
Familiarity with ITIL‑aligned incident, problem, and change management
Experience supporting large‑scale environments (hundreds of servers, thousands of endpoints)
Strong documentation and operational discipline

Benefits

Comp & perks

Enterprise‑grade environments and long‑term client engagements
Clear scope, ownership, and accountability
Mature MSP operating model with strong governance
Support from shared specialist and escalation teams
Competitive compensation and benefits