Lincoln Financial

Network Engineer

You will play an integral part in deploying, operating, and scaling the network infrastructure that provides high availability, performance, and security.
Provide functional leadership and mentorship for network staff
Implement and support Cisco ISE services
Implement and support Cisco Wireless infrastructure.
Implement, monitor, and support Cisco (IOS & NX-OS) Routing and Switching for our regional Data Centers and multi-site enterprise environment.
Develop, Maintain, and support Palo Alto firewalls to ensure optimal performance and security
AWS and Azure AD networking services
Proxy services and PAC utilization
Provides advance level support for customer network related issues. (Enterprise network, Data Center, remote VPN connectivity, IPSEC B2B, cloud networking services AWS and Azure AD, DNS, and ISP carrier related issues)
Analyzes utilizing network tools to investigate and remediate pending network issues for internal and inter-site connectivity issues working with the appropriate teams to resolve all issues
Create and maintain detailed documentation and diagrams for the network infrastructure

Senior Network Engineer

Customer Support

Customer Service Representative for Annuity Contact Center supporting Insurance Operations in a work-from-home environment.
Provide several weeks of paid training and ongoing coaching.
Serve as first point of contact for annuity customers, answer inbound calls, address inquiries, build rapport, educate customers about annuity contracts using multiple resources.
Handle ~50-90 customer interactions per day, maintain confidentiality, comply with privacy regulations, meet department metrics and quality standards.
Research responses and document interactions, deescalate customer concerns, communicate effectively with internal/external stakeholders, identify process improvements.
Training schedule and regular schedule details provided; must be available Mon-Fri shifts within EST hours, overtime possible.
Compensation: $22.21/hour.
Application deadline: 2025-09-02.

Customer Service Representative, Annuities

Account Manager

• Focus on retention of our existing clients by developing and maintaining client satisfaction through relationship building
• Collaborating with internal partners to establish and implement balanced resolutions to challenges
• Exploring, participating in and leading organizational and client projects and initiatives
• Educating clients and implementing solutions for the benefit of clients and their retirement plans, as well as Lincoln
• Implementing process improvements and efficiencies

Account Manager - Retirement

• Maintain knowledge on current and emerging developments/trends for assigned territory and products, assessing impacts, and collaborating with management to incorporate new trends and developments in current and future solutions.
• Partner with your customers and the business to retain customers while adding additional lines of coverage to support the needs of their employees to effectively support growth in all segments of our product/service offerings.
• Develop and maintain an understanding of LFG's products, services and operational structure to enhance ability to identify and target sales growth opportunities.
• Provide education, information, training & advice on Lincoln’s products & services (including sales support tools, marketing ideas, etc.) to assigned Advisors, Registered Representatives, Brokers and/or Plan Sponsor/Participants.
• Build and maintain business relationships through effective communication via email, phone and in person with internal/external stakeholders in a customer centric and professional demeanor.
• Work through customer issues independently while collaborating with internal stakeholders to resolve issues in a timely manner.
• Identify, recommend and champions process improvements and organizational initiatives to positively influence the team and quality.

Mid-Market Account Manager, East

Insurance

• Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding the Short Term Disability claim
• Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations
• Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning
• Completing accurate financial calculations consistent with company and state guidelines
• Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity

Short Term Disability Claims Specialist

Account Executive

• The Role at a Glance: Account Executive for Group Benefits Sales, supporting Workplace Solutions in Atlanta, GA.
• Background Details: As an Account Executive for Group Benefits Sales, you will be responsible for building and maintaining business relationships to meet or exceed established sales goals, quotas or objectives, by working directly with groups in the assigned territory.
• You will work with Advisors, Registered Representatives, Brokers, Plan Sponsors and Participants in the assigned territory to increase sales revenue and market share in offering our ancillary products.
• This opportunity will provide the ability to grow within the group insurance industry while gaining new skills and building strong working relationships.
• What you\'ll be doing: You will maintain knowledge on current and emerging developments/trends for assigned territory and products, assessing impacts, and collaborating with management to incorporate new trends and developments in current and future solutions.
• In addition, you will develop and maintains an understanding of LFG\'s products, services, and operational structure to enhance ability to identify and target sales growth opportunities.
• You will provide education, information, training & advice on Lincoln’s products & services (including sales support tools, marketing ideas, etc.) to assigned Advisors, Registered Representatives, Brokers and/or Plan Sponsor/Participants.
• You will build and maintain business relationships through effective communication via email, phone and in person with internal/external stakeholders in a customer centric and professional demeanor.
• You will develop and execute basic plans to increase/gain opportunities to introduce Lincoln’s products/services, management & other resources to stakeholders.
• You will Identify, recommend and champion process improvements and organizational initiatives to positively influence the team and quality.

Senior Network Engineer

Customer Service Representative, Annuities

Account Manager - Retirement

Mid-Market Account Manager, East

Short Term Disability Claims Specialist

Account Executive, Group Benefits Sales