Lincoln Financial

PFL Claims Specialist

Lincoln Financial

full-time

Posted on:

Location Type: Remote

Location: New York • North Carolina • United States

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Salary

💰 $23 - $30 per hour

About the role

  • Communicating with claimants, employers and various medical professionals through phone and e-mail to gather information regarding the Short Term Disability claim
  • Collaborating with fellow case managers, nurse case managers and consulting physicians to make appropriate and timely claim determinations
  • Reviewing complex medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning
  • Completing accurate financial calculations consistent with company and state guidelines
  • Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity

Requirements

  • High School diploma or GED
  • 1-2 years of experience in claims, leaves or customer service
  • Strong written and verbal communication skills
  • Excellent organization skills with the ability to multi-task
  • Experience with disability and/or absence management (Nice to have)
  • Strong mathematical skills for payment calculations (Nice to have)
Benefits
  • Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
  • Leadership development and virtual training opportunities
  • PTO/parental leave
  • Competitive 401K and employee benefits
  • Free financial counseling, health coaching and employee assistance program
  • Tuition assistance program
  • Work arrangements that work for you
  • Effective productivity/technology tools and training
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial calculationsclaims managementdisability managementabsence managementmathematical skills
Soft Skills
communication skillsorganizational skillsmulti-taskingcustomer servicecollaboration
Certifications
High School diplomaGED