Lime

Senior Fullstack Software Engineer, Rider

Lime

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$136,000 - CA$187,000 per year

Job Level

Senior

About the role

  • Own the technical direction and delivery of Lime’s CX Automation platform across frontend applications, backend services, and workflow infrastructure.
  • Architect and build scalable backend services and APIs that power high-volume rider self-service flows and internal CX tools.
  • Design and implement intuitive rider-facing experiences and internal operational dashboards that enable safe, efficient issue resolution.
  • Develop automation workflows and decision engines that take real actions (e.g., ending trips, issuing refunds), with clear guardrails for fraud, abuse prevention, and rider trust.
  • Partner with Product, Design, and CX Operations to translate support policies and edge cases into well-structured, maintainable full-stack solutions.
  • Lead foundational platform investments, including shared UI components, API coverage, workflow orchestration, observability, and system reliability improvements.
  • Establish best practices for testing, monitoring, and operational excellence across frontend and backend systems.
  • Use data to evaluate system effectiveness, optimize user flows, and continuously improve automation performance and rider experience

Requirements

  • 3+ years of professional software engineering experience
  • Strong backend engineering skills with experience designing reliable APIs and distributed services that support high-volume, customer-facing workflows
  • Proven frontend experience building robust, user-centric web applications and internal tooling with modern frameworks
  • Experience designing workflow-driven or automation-heavy systems, including orchestration, rule-based decision logic, or operational tooling
  • Demonstrated ability to set technical direction and lead multi-quarter initiatives in complex, cross-functional environments
  • Strong communication skills and a track record of effective collaboration with Product, Design, Operations, and Engineering partners
  • Mobile experience native or cross platform (preferred)
Benefits
  • Offers Equity
  • Offers Bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
backend engineeringAPI designdistributed servicesfrontend developmentweb applicationsautomation workflowsdecision enginesworkflow orchestrationtesting best practicesmonitoring
Soft Skills
communicationcollaborationleadershipproblem-solvingtechnical direction