Employee Relations Manager
Lime
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $114,000 - $175,000 per year
About the role
- Provide expert guidance on employee relations issues across all areas of the organization, including the People Team (performance management, disciplinary actions, grievances, etc.), ensuring compliance with local laws and consistency in policy application.
- Advise leadership on strategies to foster a positive, inclusive work environment, addressing concerns before they escalate.
- Lead internal investigations on workplace issues, ensuring compliance and legal review, and preparing necessary documentation with a focus on issue resolution.
- Proactively collaborate with our legal team and external counsel to monitor and anticipate changes in labor laws, ensuring that the company’s policies remain up-to-date and legally compliant. Provide strategic guidance on legal implications and actively manage risks in employee relations cases.
- Own, define, and develop key HR policies such as performance management, disciplinary processes, and related procedures, ensuring these processes are scalable and adaptable to the evolving needs of the organization. This includes the design and delivery of training on employee relations topics like conflict resolution, performance management, and compliance, targeted at HR teams and managers.
- Track and manage employee relations cases, reporting on trends, outcomes, and actionable insights to HR leadership to improve practices across the region.
- Evaluate global and region-specific approaches to employee relations, balancing cultural nuances while maintaining consistency
- Own all PiP management in the US, ANZ, APAC, and Mexico, ensuring an equitable approach
- Provide practical Employee Relations advice that realistically addresses and balances the needs of the business.
Requirements
- Minimum 7 years of experience in employee relations, HR, or labor law, with global experience.
- Strong knowledge of employment law and best practices in the US, with the ability to navigate complex, multi-country issues.
- Previous experience in a fast-paced, global organization is preferred.
- Strong interpersonal and communication skills, with the ability to influence work behaviours and build relationships at all levels of the organization.
- Proven expertise in stakeholder management, effectively managing relationships with senior leadership, business partners, and external parties.
- Experience in managing sensitive employee relations matters with a high degree of confidentiality, empathy, and professionalism.
- Ability to manage multiple cases and priorities, and provide strategic advice under pressure.
- Strong cultural awareness and the ability to adapt approaches to different countries and regions within the US.
- Demonstrates problem-solving and analytical skills, with a proactive approach to data gathering and root cause analysis. Possesses intellectual curiosity; brings insight into the team/business.
Benefits
- Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits.
- Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution.
- Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits.
- Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays.
- Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee relationsperformance managementdisciplinary processesconflict resolutionlabor lawcompliancestakeholder managementdata gatheringroot cause analysisHR policies
Soft Skills
interpersonal skillscommunication skillsinfluencerelationship buildingempathyprofessionalismproblem-solvinganalytical skillscultural awarenessstrategic advice