Lilli

Field Engineer

• We are looking for a practical, reliable and genuinely customer-focused Home Installation Technician to join Lilli.
• This is a field-based role initially covering South East London.
• You will travel to customers’ homes to install, set up and occasionally remove Lilli home monitoring equipment, ensuring everything is working correctly.
• Our customers are often older or vulnerable individuals.
• This role requires more than technical competence — it calls for patience, empathy and a calm, reassuring approach.
• You will be welcomed into people’s homes, sometimes at sensitive moments in their lives.
• It’s important that you are respectful, professional and able to explain technology clearly and confidently.
• This is not just about fitting equipment — it’s about leaving someone feeling safer and more confident in their own home.

Field Service Engineer