Business Development Manager

Lilli

Business Development Manager driving revenue for Lilli’s Local Authority, Domiciliary Care, and Direct to Consumer portfolios. Winning contracts, managing accounts, and expanding healthcare and social-care markets in the UK and overseas.

Posted 8/14/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £45,000 - £55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Business Development within Health or Social Care, focusing on revenue generation, customer relationship management, and strategic account planning. Proficient in utilizing CRM systems and delivering effective product demonstrations to drive business growth.

Highest-signal resume keywords

Business Development ExperienceRevenue GenerationCRM Systems ProficiencyAccount ManagementCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue Target AchievementBid ManagementData AnalysisContract PreparationCold CallingAccount PlanningProduct DemonstrationSales Process ManagementPipeline ManagementMarket Knowledge

Soft Skills

Excellent Communication SkillsProblem-Solving AbilitiesDetail-OrientedTeam-Player AttitudePositive Attitude

Tools & Technologies

Customer Service SoftwareCloud-Based CRM SystemsMicrosoft ProductsBasic Computer Applications

Certifications & Qualifications

Degree Level QualifiedUK Driving Licence

Industry Keywords

Health CareSocial CareDomiciliary CareDirect to ConsumerStakeholder Management

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Build revenue for Local Authority, Domiciliary Care, and Direct to Consumer portfolios
Deliver and exceed an individual revenue target
Engage with potential and existing customers to identify and win contracts
Create and manage a pipeline of new and existing business growth
Identify and source bid opportunities and manage the bid process
Manage customers through the sales process, including pilot programmes
Manage customer relationships, provide product/service support, troubleshoot issues, and resolve complaints
Identify and work with partners to accelerate revenue
Deliver product demonstrations
Support account management, growth, stakeholder management, programme planning, and execution
Act as an escalation point and follow up after issue resolution or service delivery
Ensure contracts are prepared, customer-system setup is completed, and purchase orders are received
Coordinate with departments for timely customer-order delivery and resolution
Maintain CRM records, generate reports, analyse data, and forecast revenue
Develop thought-leader knowledge of Lilli’s product, markets, and use cases
Clarify where Lilli can be deployed successfully and provide competitor and product-feature feedback
Liaise with departments on business cases, events, and product development
Represent Sales at internal events

Requirements

What you’ll need

5+ years’ experience in Business Development roles in a Health or Social Care environment
Degree level qualified and/or relevant experience
Excellent verbal and written communication skills
Excellent presentation skills and customer-facing experience
Proficiency with customer service software, CRM systems, and basic computer applications
Experience building revenue through cold calling and account management
Experience creating and executing account and sector plans
Experience using cloud-based CRM systems, Microsoft products, and other tools
Strong problem-solving abilities
Patient and empathetic attitude
Ability to multitask in a fast-paced environment
Detail-oriented with good organisational skills
UK driving licence and willingness to travel when required
Deal-focused, customer-centric approach
Ability to solutionise in challenging situations
Team-player attitude and good interpersonal skills
Willingness to learn and adapt to procedures or technologies
Positive attitude and ability to form new relationships
Excellent time management
Comfort with cold calling potential clients

Benefits

Comp & perks

£500 a month Car Allowance
Monthly phone allowance
Flexible working hours
Everything needed to set up a home workspace
Regular company gatherings to collaborate, review, plan, and celebrate
Supportive and inclusive working culture
Unlimited Work Away from Home days
28 days’ annual leave + bank holidays
Health Cash Plan
Electric Car Scheme