Lightspeed (Formerly SEOshop)

GTM Operations Specialist

Lightspeed (Formerly SEOshop)

full-time

Posted on:

Location Type: Remote

Location: Philippines

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Tech Stack

iOS

About the role

  • Review closed deals to ensure compliance with Legal, Finance, Information Systems, and SOX requirements.
  • Provide guidance and support to Sales team members on deal-related questions.
  • Maintain high data accuracy and process integrity within CRM systems.
  • Review, consolidate, and reconcile orders, contracts, and payments.
  • Process corrections in the CRM as needed, including subscription refunds, pricing adjustments, and invoice tax corrections.
  • Complete general administrative tasks to support internal stakeholders.
  • Support additional responsibilities and special projects as assigned by management.
  • Work across tools including Salesforce, Slack, Zendesk, Google Sheets, electronic payment platforms, and internal software systems.

Requirements

  • Previous experience in an administrative function.
  • Prior experience in a SaaS and/or technology-related field.
  • Knowledge of Mac OS X, iOS, G Suite, Salesforce, Zendesk, Slack.
  • Strong attention to detail, accuracy of customer related data.
  • Good time management, multitasking, flexibility and organization skills.
Benefits
  • Market-leading salary package
  • Permanent work from home setup
  • Coworking space available, if needed
  • We follow the PH holidays!
  • HMO for you and your 2 dependents (Maxicare)
  • 15 Vacation leaves
  • 10 Sick leaves
  • Government Mandated Benefits
  • Food Allowance of 1000PHP per month
  • Work from Home Allowance of 1000PHP per month
  • Health and wellness benefit of 7500PHP per year
  • Free LinkedIn Learning License
  • Free access to Mental Health support and coaching services
  • Opportunity to grow your career in a company that values internal mobility
  • Exciting online and in-person events hosted regularly by our Manila Culture Club

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data accuracyprocess integrityorder reconciliationcontract reviewpayment processingadministrative taskscustomer data management
Soft skills
attention to detailtime managementmultitaskingflexibilityorganization