Storage Services Manager
LightEdge Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Ashburn • Virginia • United States
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About the role
- Responsible for leading Lightedge’s Storage team and ensuring the reliability, performance, security, and scalability of our enterprise and cloud storage platforms.
- Oversee day-to-day storage operations, platform strategy, team leadership, and customer-facing escalations in a fast-paced, 24x7x365 managed services environment.
- Own the strategy, standards, and lifecycle management for Lightedge’s storage platforms.
- Manage version tracking, patching schedules, vulnerability awareness, and end-of-life planning.
- Plan and oversee customer storage migrations, upgrades, expansions, and new environment deployments.
- Ensure proactive monitoring of storage performance, capacity, and availability using analytics and monitoring tools (e.g., IBM Storage Insights).
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.
- 10+ years of experience working with enterprise storage platforms, preferably in a Managed Services Provider (MSP), hosting, or cloud environment.
- 5+ years of experience in a technical leadership or management role.
- Demonstrated experience supporting 24x7 operational environments.
- Strong troubleshooting skills across complex, multi-platform storage environments.
- Excellent communication, leadership, and organizational skills.
- Experience with some or all of the following: IBM, NetApp, PURE, and Dell Data Domain storage platforms.
- Object storage (Cloudian, Wasabi, S3-compatible storage)
- Storage performance and analytics tools (e.g., IBM Storage Insights)
- VMware-integrated storage environments.
- Capacity planning, performance tuning, and lifecycle management.
Benefits
- Flexibility to support nights, weekends, and participate in an on-call escalation schedule is required.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise storage platformscloud storagestorage performancecapacity planningperformance tuninglifecycle managementtroubleshootingversion trackingpatching schedulesvulnerability awareness
Soft skills
leadershipcommunicationorganizational skillscustomer-facing escalationsteam leadershipproblem-solvingstrategic planningcollaborationadaptabilitytime management
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Information Technologyrelated field degree