Light Night Leeds

Assistant Director – Development Operations

Light Night Leeds

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $55,000 - $70,000 per year

Job Level

Lead

About the role

  • Provide administrative, technical, strategic, and project management support to power Frost Valley YMCA’s fundraising and stewardship efforts.
  • Ensure donor data is accurate and accessible while overseeing the CRM and related software platforms.
  • Maintain rigorous data standards, providing sophisticated reporting, and managing departmental workflows.
  • Create and maintain clear data governance guidelines and procedures to ensure all donor information is accurate, organized, and consistently recorded across all systems.
  • Build and refine processes for gift entry, acknowledgments, donor agreements, and pledges; partner with Finance and fundraisers for monthly reconciliation, revenue reporting, and tracking/invoicing outstanding pledges.
  • Design and deliver reporting dashboards and performance metrics; analyze donor and revenue trends; prepare regular revenue forecasts to guide planning and goal-setting.
  • Manage development software and platforms; coordinate wealth screenings and maintain accurate capacity ratings; prepare research briefs; manage donor pipeline and moves management reporting.
  • Produce donor acknowledgment letters; manage donor recognition listings across platforms.
  • Create, test, and maintain online donation forms, event registration pages, and surveys to ensure a seamless user experience and accurate data capture.
  • Utilize project management to oversee departmental projects and track grant deliverables, timelines, compliance, and reporting dashboards.
  • Maintain and evolve the Development Operations Manual (SOPs); monitor departmental expense budget and support annual revenue projections.
  • Enable team members to leverage CRM functionality; implement best practices and provide ongoing training to ensure effective system use.
  • Coordinate with Marketing on campaigns; manage guest lists and RSVP tracking for donor events.

Requirements

  • Bachelor’s degree required.
  • 5+ years of relevant experience in development operations or database management.
  • Advanced skills in Salesforce.
  • Proficient in Google Workspace/Microsoft Office, with a strong emphasis on spreadsheets and financial tracking.
  • Experience with Asana (or similar project management tools) and prospect research tools (e.g., WealthEngine) preferred.
  • Ability to translate complex data into clear, actionable recommendations for fundraisers and executives.
  • Highly organized and detail-oriented; ability to manage multiple priorities under pressure; strong problem-solving skills; and a solutions-oriented mindset.
  • Strong communication skills with the ability to maintain confidentiality regarding donor information.
  • Willingness to travel – both day and overnight trips will be required for conferences, staff retreats, trainings, and other meetings.
Benefits
  • generous benefits 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data managementreportingdata governancegift entryrevenue forecastingdonor pipeline managementproject managementfinancial trackingdata analysisdatabase management
Soft Skills
organizational skillsdetail-orientedproblem-solvingsolutions-orientedcommunication skillsability to manage multiple prioritiesconfidentialitystrategic thinkingcollaborationtraining and mentoring
Certifications
Bachelor's degree