Coordinate daily billing operations and partner with accounting on revenue recognition best practices to ensure precise billing.
Assist with the creation and review of our invoices on day 1 every month across multiple Business Units.
Own completeness and review of all pre-billing activities from opportunity creation to onboarding new customer to our Netsuite ERP.
Map new campaigns generated by our Liftoff platform into our billing systems on a weekly basis.
Create credit memo records in NetSuite to correspond with Salesforce “Makegood” tickets submitted by account executives.
Communicate with customers and address any disputes or issues related to billing and collections through delegated inboxes.
Onboard new customers based on fully executed contracts from SFDC into NetSuite.
Identify opportunities for process improvements and lead initiatives to enhance billing efficiency and accuracy.
Help implement new technologies to streamline billing operations and enhance the customer experience.

Requirements

2+ years of experience in billing operations, accounts receivable, billing, and manual invoicing
Bachelor's degree (required)
Intermediate or advanced Excel skills required (Pivot Tables, Index Match, Sum If, etc.)
Experience with Netsuite, Salesforce, Tesorio, Looker, Tableau, or other leading AR/GTM platforms is a plus.
Must be able to thrive in a fast-paced, innovative environment
Experience in solving multiple and complex challenges through critical thinking and cross-functional collaboration.
Well-developed quantitative and analytical skills.
Extremely organized with good project management and time management skills.
Deep attention to detail, deadline driven, with well-developed organizational skills
Articulate communication style adaptable to the audience.
Knowledge of accounting principles and practices.

Benefits

Equity and health/vision/dental benefits associated with your country of residence
Compensation package includes competitive salaries and additional perks based on your country of residence.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

billing operationsaccounts receivablemanual invoicingExcelNetsuiteSalesforceTesorioLookerTableauaccounting principles

Soft Skills

critical thinkingcross-functional collaborationorganizational skillsproject managementtime managementattention to detailarticulate communicationproblem-solvingadaptabilityinnovation

Certifications

Bachelor's degree