Lifesight

Customer Success Manager

• Lead onboarding of new clients: set up the product, provide training, establish “time-to-value” milestones.
• Build and maintain trusted relationships with key stakeholders in client organizations, acting as their primary post-sale contact.
• Monitor product adoption, usage metrics, customer health (e.g., engagement, satisfaction, risk of churn) and proactively intervene when usage drops or issues emerge.
• Conduct regular reviews with brands/agencies (e.g., Quarterly Business Reviews) to demonstrate value, review goals, align next steps, and gather feedback.
• Serve as the voice of the customer internally: gather feedback, surface feature-requests, escalate major issues to Product, Support, or Engineering teams.
• Drive retention, renewals and account growth: identify upsell/cross-sell opportunities based on usage and value realization, and work with Sales Teams to expand the account.
• Collaborate cross-functionally (Sales, Product, Marketing) to ensure seamless customer experience, remove road-blocks, and align customer success strategy
• Coordinate to build and share success stories, testimonials or case studies with marketing to showcase customer value and advocacy
• Educate clients on how to use the tool so they become self-sufficient power users.

Account Manager

• Develops authentic trust and rapport with agency partners through consistent outreach, active listening, and deep understanding of agency goals.
• Leads cross-functional projects, aligns diverse stakeholder groups, and drives initiatives that benefit both partners and internal teams.
• Delivers workshops, enablement trainings, and resources to empower agencies.
• Tracks partner engagement, revenue, campaign results, and other KPIs to optimize performance and refine strategies.
• Leads both new business development and the expansion of existing partnerships, leveraging networks, strategic thinking, and in-person engagement to deliver incremental revenue growth.

Agency Partner Manager

Product Marketing

• Develop and execute product positioning and messaging that differentiates Lifesight’s measurement and analytics capabilities across target industries and use cases.
• Partner closely with product management to translate complex technical capabilities—across data analytics, attribution, and media measurement—into clear customer value propositions.
• Lead go-to-market strategy for new feature launches, ensuring alignment across product, sales, growth, partnerships, and customer success teams.
• Create and manage content frameworks, including product narratives, one-pagers, solution briefs, presentations, and thought leadership assets.
• Work with growth and demand teams to develop campaigns that drive adoption, engagement, and pipeline growth.
• Serve as the internal subject matter expert on martech, ad tech, media buying, and measurement—bringing insight into market trends, competitive positioning, and customer needs.
• Define and track success metrics for all product marketing initiatives, using data to continually refine messaging, content strategy, and go-to-market motion.
• Develop and execute ecosystem marketing strategies in collaboration with technology partners, agencies, and media platforms to amplify product adoption.
• Enable and activate partners through co-marketing programs, joint go-to-market campaigns, partner training, and solution playbooks.
• Build strong relationships with strategic partners to ensure alignment on positioning, pricing, and product integrations in market.

Product Marketing Manager

Growth Marketing

• Own and drive the overall marketing growth strategy, aligning with company GTM plans and monthly revenue goals.
• Manage and mentor a small, high-performing team across content, design, growth, and brand marketing.
• Plan, allocate, and optimize the annual marketing budget, ensuring strong ROI across all channels (digital ads, sponsorships, events, etc.).
• Lead data-driven, performance-oriented marketing campaigns that consistently deliver qualified inbound MQL pipelines.
• Scale organic growth channels (SEO, content, community, social).
• Develop and execute ABM, lifecycle, and pipeline marketing strategies to nurture enterprise accounts through personalized outreach.
• Run and optimize paid campaigns (search, social, programmatic) for maximum cost efficiency.
• Run rapid experiments with emerging AI-native GTM strategies to stay ahead of marketing trends.
• Collaborate with product and sales teams for new feature launches, GTM initiatives, and strategic partnerships.
• Partner with Product Marketing to craft compelling messaging, positioning, and sales enablement materials.
• Own performance tracking, reporting, and funnel analytics (MQL → SQL → Deals) with a focus on conversion rate optimization.

Senior Growth Marketing Manager

Events

• Strategize, plan, and execute brand events across the US, from tentpole conferences, to tradeshow activations, always delivering an industry-defining experience.
• Concept and manage event visual identity, including booth buildouts, supportive collateral, etc.
• Collaborate closely with internal teams to ensure seamless journeys across every touchpoint.
• Build, nurture, and negotiate relationships with top-tier vendors and partners
• Direct end-to-end logistics: lead the event team with staffing, logistics, run-of-show, and real-time problem-solving, ensuring flawless execution at every event.
• Lead webinar live hosting: moderating sessions where applicable, managing participants and curating an inclusive, dynamic experience.
• Collaborate with Lifesight’s regional and global teams, sharing insights and best practices to drive unified and impactful events.
• Support Lifesight-led community events (panels, workshops, brunches) that fuel engagement and education.
• Oversee RSVP management, guest communications, run-of-show, and troubleshooting during live activations.
• Coordinate closely with PR, lifecycle and social teams to maximize high-value content capture and influencer engagement for brand amplification.
• Deliver ‘surprise & delight’ experiences for VIPs, top customers and partners, consistency nurturing brand advocacy.

Customer Success Manager

Agency Partner Manager

Product Marketing Manager

Senior Growth Marketing Manager

Event Marketing Manager