Assistant Vice President – Patient Financial Services
Lifepoint Health®
full-time
Posted on:
Location Type: Remote
Location: Tennessee • United States
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Job Level
About the role
- Collaborate with other Hospital Support Center (HSC) departments to align Patient Access departmental initiatives and company goals for all LPH facilities (i.e. upfront collections, denials, etc).
- Develop, maintain, communicate, deploy, and ensure execution of Patient Access standard policies and procedures where necessary to ensure compliance and drive standardization system wide, seeking proper input and approvals from key internal stakeholders prior to deployment.
- Coordinate with LPH facility Patient Access departments to develop, maintain, and oversee consistent, front-end focused revenue cycle feedback loops.
- Acts as a change agent to foster proactive communication and issue management between LPH facilities and HSC operational areas.
- Articulates the vision and strategy of the LPH Patient Access function as it relates to furthering the organizational mission, vision, and values to HSC leadership.
- Assist all LifePoint hospitals about facilitating improvement in the quality, completeness, and accuracy of patient access functions and regulatory compliance matters.
- Collaborate with HSC, facility, and clinical leadership to identify trends in capacity issues that create barriers to patient flow and lead change initiatives to mitigate these issues.
- Responsible for the overall Patient Access outcomes of patient satisfaction, standardized processes, up front revenue and other revenue and expense targets and initiatives.
- Responsible for enhancing both the patient and provider experience with Patient Access functions and services.
- Provide support to facility Patient Access leadership to include but not limited to assessing staffing, productivity, and upfront collections challenges.
- Coordinate and collaborate with Patient Access vendor Partners and other key leaders to develop vendor partner and/or facility baseline and ongoing performance measures to ensure ROI and KPIs are met.
Requirements
- A bachelor’s degree is required, preferably in Health Administration, Business Administration, Accounting or Finance.
- 7+ years of experience in Healthcare Revenue Cycle.
- Moderate Computer Skills -- Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives.
Benefits
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Healthcare Revenue CycleData EntrySpreadsheet ManagementDocument CreationDatabase ManagementPresentation SkillsFinancial AnalysisRegulatory CompliancePerformance MeasurementChange Management
Soft Skills
CollaborationCommunicationLeadershipProblem SolvingStrategic ThinkingProactive Issue ManagementOrganizational SkillsStakeholder EngagementPatient Satisfaction FocusVendor Management