Clinical Adoption Ambulatory Analyst
Lifepoint Health®
full-time
Posted on:
Location Type: Hybrid
Location: Brentwood • Tennessee • United States
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Job Level
About the role
- Train providers and clinical staff on Lifepoint standard use of the athena clinical system and communicate and resolve issues for clinicians, vendors and team members when needed
- Assist and act as first point of contact for clinicians as they use supported ambulatory systems to manage patient care
- Review known issues and receive new issues from users. Communicate to vendors, market leadership, Service Now, etc. as required.
- Demonstrate proficiency with Lifepoint supported applications and develop a strong understanding of current clinical and business processes, practices and workflows in order to effectively train users
- Participate in training and work with end users and the respective systems vendors
- Provide go-live support for providers and clinical staff during go-live and provide on-going end-user and new employee training
- Coordinate training logistics and utilize training communication plans to provide an awareness of educational offerings, procure supplies and materials, and manages scheduling and registration for classes
- Participate in change management regarding fixes and enhancements, to assist staff in adopting new functionality and workflows and participate in coordination and communication of system updates and changes
- Conduct specialized training such as new employee orientation, mock-up, etc., as required or assigned by management
- Provide on-site support during high peak time initials go-lives, optimizations and for new functionality
- Collaborate with the project team to populate and establish training environments for training activities
Requirements
- High school diploma required with 1 yr of related experience in a EHR system- Athena preferred
Benefits
- Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
- Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
- Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
- Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
- Professional Development: Ongoing learning and career advancement opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EHR systemathena clinical systemtraining logisticschange managementgo-live supportuser trainingissue resolutionclinical processesbusiness processesworkflow management
Soft Skills
communicationcollaborationproblem-solvingorganizational skillsadaptabilityleadershipinterpersonal skillstraining skillstime managementcustomer service