Lifepoint Health®

Epic Analyst – Resolute Professional Billing

Lifepoint Health®

full-time

Posted on:

Location Type: Remote

Location: Tennessee • United States

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Acting as the primary support contact for Epic Resolute PB
  • Coordinating all issues that arise in their application area.
  • Understanding the choices involved in Epic application configuration.
  • Performing in-depth analysis of workflows, data collection, report details, and other technical issues associated with software.
  • Investigate end users’ preference while making build decisions.
  • Analyzing business operations as they relate to build decisions.
  • Prioritizing and implementing requested changes to the system.
  • Analyzing new functionality in releases to determine how it should be used.
  • Populating databases during the initial system build with assistance from vendor
  • Reviewing proposed new software
  • Coordinating software updates and changes
  • Reviewing and testing each new release
  • Collecting information regarding potential system enhancement needs
  • Preparing details of specifications as needed
  • Analyzing data conversion needs
  • Ensuring that data coming across an interface into an application meets the business need
  • Developing and documenting project team procedures for implementing system changes and other tasks
  • Setting standards for naming and numbering conventions and security classifications and adhering to these standards.
  • Serving as a liaison between end users, third parties, and vendor implementation staff
  • Maintaining regular communication with vendor representatives
  • Working with vendor representatives and organization's business community and end users to ensure the system meets the organization's business needs
  • Helping vendor staff to better understand organization's operational needs as they work with our project team and end users to validate workflows, build, and configuration based on vendor’s standard system
  • Establishing change control processes and procedures for the system
  • Maintain proficiency in Epic software via training sessions, NVT, CEE, webinars, seminars, etc.
  • Troubleshooting problems and questions from end users
  • Working with report writers to ensure that end users have the needed reports.

Requirements

  • Bachelor’s degree in computer science, Information Science, or related technical field or equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
  • Preferred: Two or more years of software application support.
  • Required: Applicable vendor certification upon six months of hire.
  • Preferred: Current Epic certification in Epic resolute PB
  • Required: Ability to prioritize, resolve conflict, and maintain issues lists. Proficient in MS office.
  • Strong communication, problem solving, and analytical skills. Ability and interest in developing mastery level knowledge of assigned applications, how they are used in our organization, and how they interact with other applications and work processes.
Benefits
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Epic Resolute PBsoftware application supportdata analysisworkflow analysisdata conversionsystem configurationreport writingtroubleshootingproject documentationchange control
Soft Skills
communicationproblem solvinganalytical skillsprioritizationconflict resolutioncollaborationorganizational skillsattention to detailinterpersonal skillsadaptability
Certifications
Bachelor’s degree in computer scienceBachelor’s degree in Information ScienceEpic certification in Epic Resolute PBvendor certification