LIFE SURGE

Full-stack Engineer

• Design, develop, and maintain scalable, secure, and high-performance applications using .NET (C#) and Azure cloud services.
• Collaborate with cross-functional teams, including product managers, designers, and QA engineers, to deliver end-to-end solutions.
• Lead and participate in code reviews, ensuring adherence to best practices, coding standards, and maintainability.
• Architect and implement cloud-native solutions leveraging Azure services such as Azure Functions, App Services, Azure DevOps, and more.
• Contribute to the full software development lifecycle (SDLC), including requirements gathering, design, development, testing, deployment, and maintenance.
• Mentor and guide junior developers, fostering a culture of learning and growth within the team.
• Actively participate in Agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) and contribute to continuous improvement initiatives.
• Troubleshoot and resolve complex technical issues, ensuring system reliability and performance.
• Stay updated with emerging technologies and trends, recommending innovative solutions to enhance the development process.
• Collaborate with stakeholders to translate business requirements into technical solutions, ensuring alignment with organizational goals.

Senior Software Developer

Customer Support

Lead engaging live virtual sessions (Learning Labs, Trade Reviews), ensuring instructors are present and sessions begin on time.
Provide real-time support via chat during live sessions, answering general trading and platform-related questions.
Conduct 1-on-1 onboarding sessions for new students as needed.
Respond promptly and clearly to support tickets, emails, and live chats.
Guide students in navigating platforms, tools, and learning resources.
Record and summarize key points from sessions, including market discussions and takeaways.
Track performance of pre-screened trade opportunities in live trading sessions.
Promote student engagement and satisfaction through consistent communication and support.
Maintain high standards of professionalism, punctuality, and session quality, as reflected in surveys and observations.

Senior Software Developer

Senior Student Support Representative – Level 2