Initiate workflows based on incoming sales orders and manage project timelines from contract win to installation completion.
Assign vetted vendors and partners based on availability, skills, and location.
Generate detailed work orders that trigger inventory shipments to installation sites.
Serve as the first point of escalation for technical issues during installation.
Collaborate with logistics to ensure timely delivery of equipment and materials.
Track progress against project milestones, resolve scheduling conflicts, and escalate issues to the Associate Director, Enablement when necessary.
Ensure adherence to established processes for scheduling, documentation, and reporting to maintain operational integrity.

Requirements

3–5 years of project management or operations experience in field services, technology deployment, or related industries.
Proven ability to manage multifaceted projects with strict timelines (30-day standard installs, 90-day custom projects).
Strong technical aptitude to support troubleshooting during installations and ensure process integrity.
Excellent organizational and scheduling skills with attention to detail.
Strong communication and problem-solving abilities.
Familiarity with project management tools (e.g., Smartsheet, Asana) and workflow systems.
PMP certification preferred.
Elevator industry experience is preferred.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

project managementoperations managementtroubleshootingworkflow managementinventory managementschedulingdocumentationreporting

organizational skillsattention to detailcommunication skillsproblem-solving skills

PMP certification