People Operations – Time and Attendance

Life Protect 24/7

full-time

Posted on:

Location Type: Office

Location: Norfolk • Virginia • United States

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Salary

💰 $20 - $25 per hour

Job Level

Junior

About the role

  • Track and maintain PTO and attendance records for advisors
  • Monitor attendance and adherence, including online time vs. clocked-in time
  • Support ADA/FMLA time tracking and reporting
  • Review and track Teleforce status time (meeting, break, break adherence, wrap time, etc.) and flag potential misuse
  • Assist with attendance bonus tracking
  • Utilize reporting tools (e.g., Looker, Teleforce) to pull and maintain time and attendance data
  • Ensure accuracy across timekeeping, attendance, and workforce systems
  • Support audits, documentation, and compliance with attendance policies

Requirements

  • 1–3 years of experience in administrative, people operations, workforce, or operations support
  • Experience with timekeeping, attendance, or scheduling systems preferred
  • Familiarity with contact center environments is a plus
  • Basic reporting experience (Looker or similar tools preferred)
  • Strong attention to detail and data integrity
  • Ability to handle sensitive employee data with confidentiality
  • Proficiency in Excel or Google Sheets
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
timekeeping systemsattendance systemsscheduling systemsreportingExcelGoogle Sheets
Soft Skills
attention to detaildata integrityconfidentiality