LIFE-NWPA

Scheduler

• Coordinate and manage participant appointments
• Notify participants, caregivers, and POAs of scheduled appointments
• Complete authorizations and referral documentation accurately
• Process invoices and documentation for proper routing and payment
• Answer phone calls and respond professionally to inquiries
• Participate in team meetings and quality improvement initiatives

Medical Scheduler – Temporary Assignment

• Monitor and manage participant appointment requests and schedules
• Notify participants, caregivers, and POAs of scheduled appointments
• Complete authorizations and referral documentation accurately
• Coordinate scheduling, re-scheduling, and follow-up for outside appointments, labs, and imaging
• Enter encounters for outside appointments in the medical records system
• Process invoices and documentation for proper routing and payment
• Answer phone calls and respond professionally to participant and referral inquiries
• Communicate clearly with healthcare providers and staff regarding scheduling updates
• Participate in team meetings and quality improvement initiatives
• Adhere to established procedures and ensure all work is accurate, consistent, and complete.