Product Support Representative
Liebherr Group
full-time
Posted on:
Location Type: Office
Location: Perth • Australia
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About the role
- Monitoring onsite Liebherr equipment with particular focus on recommending corrective remedies to sustain / improve equipment condition and performance
- Identify potential risks associated with inventory levels, considering equipment age, operations factors and maintenance
- Recommend corrective remedies to sustain or improve equipment condition & performance
- Assisting with and conducting diagnostics evaluation of equipment failures and product faults while mentoring onsite personnel
- Inspect plant and equipment for conformity
- Diagnose and repair OHT Components including diagnostic analysis on Hydraulic/Electrical systems
- Perform high level modifications/repairs to D9812 engine components as required
Requirements
- Liebherr D9812 engine experience essential
- Relevant Certificate III with 2 years experience, relevant Certificate IV with 12 months experience or 3 years experience in lieu of qualifications.
- Liebherr T264 OHT experience desirable
- Proven track record of high-level customer support
- Customer focused, great attention to detail and high-level problem-solving skills
- Current driver’s licence (C class minimum)
- High Risk Licence LF, DG, EWP and WAH desirable
Benefits
- Salary Sacrifice and Novated Car Lease Options
- Generous employee benefits pool, including, ability to purchase additional leave, paid parental leave, early access to LSL; wide range of company discounts and retail discount program
- Ongoing world class training and opportunities for upskilling
- $3000 Referral Program
- $1300 Health and Wellness Payment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
diagnostic analysishydraulic systemselectrical systemsmodificationsrepairsequipment diagnosticsequipment inspectionLiebherr D9812 engineLiebherr T264 OHT
Soft Skills
customer supportattention to detailproblem-solvingmentoring
Certifications
Certificate IIICertificate IVHigh Risk Licence LFHigh Risk Licence DGHigh Risk Licence EWPHigh Risk Licence WAHcurrent driver’s licence