Liebherr Group

Business Manager, Customer Service – Fixed-term Parental Leave Cover

Liebherr Group

full-time

Posted on:

Location Type: Office

Location: Biberach • Germany

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About the role

  • Ensure and oversee customer service business cases in coordination with the customer.
  • Identify and implement measures to increase revenue and optimize business and profit growth.
  • Conduct competitive analyses and derive relevant actions.
  • Coordinate overarching customer issues with internal and external stakeholders.
  • Manage order modalities.
  • Ensure on-time delivery.

Requirements

  • Degree in Electrical Engineering, Electronics, Mechatronics, Industrial Engineering or a comparable qualification; at minimum a technician-level qualification.
  • Professional experience in sales, service, or similar areas is desirable.
  • Excellent German and English skills, written and spoken; additional languages are a plus.
  • Business administration and project management knowledge advantageous.
  • Strong organizational and communication skills, confident demeanor, and assertiveness.
  • Customer- and solution-oriented mindset and approach.
  • Very good knowledge of MS Office applications.
  • Willingness to travel for business.
Benefits
  • An exciting and secure workplace in a globally successful family-owned company.
  • Various social benefits offered by a modern company.
  • Fair compensation.
  • Collegial atmosphere and straightforward collaboration.
  • Freedom to shape and implement innovative solutions.
  • Individual development and training opportunities.
  • Fair, performance-based pay including contractual special payments.
  • Good work–life balance – 30 days of vacation and flexible working hours.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Electrical EngineeringElectronicsMechatronicsIndustrial EngineeringSalesServiceBusiness AdministrationProject ManagementMS Office
Soft Skills
Organizational skillsCommunication skillsCustomer-oriented mindsetSolution-oriented approachAssertivenessConfident demeanor
Certifications
Technician-level qualification