Lids

Manager

• Act as Manager on duty for any employee scheduling issues, customer complaints, etc.
• Manage store associates through thorough use of LIDS Training Programs, goal setting, and regular follow up.
• Administer the progressive steps of discipline to include verbal and written warning.
• Engage team members by creating a fun and productive environment.
• Contribute to a respectful and inclusive team environment.
• Responsible for scheduling and staffing the store.
• Lead, execute and assist Selling 101 strategy to achieve KPIs, sales targets, and deliver exceptional customer service.
• Resolve customer feedback and address issues in the moment.
• Ensure every customer is offered the opportunity to participate in Lids’ membership programs or special offers.
• Adhere to current visual guidelines for merchandising and store cleanliness.

Assistant Store Manager

• Produce sales gains by providing customer service
• Meet or exceed Company Objectives in all individual statistics
• Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives
• Adhere to current visual guidelines includes proper merchandising, signage and store cleanliness
• Maintain a professional appearance consistent with Company Dress Code Policy

Assistant Store Manager, PT

• Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present
• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present
• Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service
• Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).

• Assisting with the preparation and timely filing of sales and use tax returns and the supporting schedules within the US
• Preparing additional timely sales tax returns in Puerto Rico, Canada, United Kingdom, and other international locations
• Processing tax payments to appropriate agencies
• Prepare monthly tax account reconciliations within the GL
• Assisting with other sales and use tax responsibilities which may include internal and external audits, refund claims, and strategic planning.
• Review monthly sales taxes paid vs liabilities incurred
• Manage continuous improvement based on monthly analysis of sales and use tax processes
• Monitors and confirms changes to sales tax rates and communicates with the appropriate people of such changes within the company
• Analyze exemption certificates, research, and determine if they are valid

Senior Sales Tax Analyst

• Produce sales gains, by providing customer service
• To meet or exceed Company Objectives in all individual statistics
• Generate Sales
• Maintain a professional appearance consistent with Company Dress Code Policy
• Protect Company assets within guidelines of LIDS Retail policies
• Open and close the store as required following the procedures per the Operations P&P Manual
• Participate in LIDS Training Programs, adhere to set goals and regular follow up
• Supervise Associates to encourage direct compliance with established company policies and procedures

• Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
• Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
• Lead, execute and assist Selling 101 strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.

• Act as Manager on duty for any employee scheduling issues.
• Manage store associates through thorough use of LIDS Training Programs.
• Administer the progressive steps of discipline.
• Engage team members by creating a fun and productive environment.
• Lead, execute and assist Selling 101 strategy to achieve KPIs.
• Resolve customer feedback and address issues.
• Execute operations-focused company-level directives, promotions, and initiatives.
• Maintain store technology and equipment.

• Manage the store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
• Assist the market’s Authorized Trainer in coordinating onboarding to acclimate new team members to Lids.
• Engage team members by creating a fun and productive environment.
• Contribute to a respectful and inclusive team environment.
• Perform people-related actions to update team member information.
• Lead and monitor the store’s ongoing training strategy.
• Address all employee concerns or issues.
• Drive team engagement by ensuring team members are provided recognition and continuous check-ins.
• Collaborate across store channels and/or districts using company Discussion Boards or district and regional chat platforms.
• Lead and execute Selling 101 strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
• Resolve customer feedback and address issues in the moment.
• Manage and direct in-store team members to ensure optimal customer service.
• Ensure every customer is offered the opportunity to participate in Lids’ membership programs or special offers when live in-store.

Store Manager

Data Entry

• Enter purchase orders into system
• Enter and coordinate store transfers
• Perform high volume data entry with a focus on speed and accuracy
• Follow up and resolve any missing information as needed
• Fill in, as needed, for other department (i.e. receptionist)

Data Entry Specialist

• Produce sales gains, by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Maintain a professional appearance consistent with Company Dress Code Policy.
• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage and are within wage control guidelines.

• Produce sales gains, by providing customer service.
• To meet or exceed Company Objectives in all individual statistics.
• Provide support by giving feedback on areas of strength and opportunity.
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
• Maintain a professional appearance consistent with Company Dress Code Policy.
• Open and close the store as required.

• Produce sales gains by providing customer service.
• Learn to provide consistent, documented appraisal of an associate’s sales performance.
• Provide support by giving feedback on areas of strength and opportunity.

• Produce sales gains, by providing customer service
• To meet or exceed Company Objectives in all individual statistics
• Learn to provide consistent, documented appraisal of an associate’s sales performance
• Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness
• Maintain a professional appearance consistent with Company Dress Code Policy
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts

Analyst

• Allocate inventory by store across the assigned categories for new programs, core replenishment items, promotional product, launch programs, and seasonal merchandise.
• Analyze business results using Excel, Business Intelligence tools and reports to identify opportunities at department, team, vendor, item and location level; identify and action changes in allocation strategy to capitalize on sales trends.
• Collaborate with Buyers and Merchandise planners to recommend and align on allocation flow strategy and inventory needs to support Merchandising strategies.
• Develop and apply knowledge of geographic and store-attribute performance and trends through analysis and drive results by transferring knowledge into allocation strategies.
• New Stores: Ensure allocation of new store inventory meets assortment plan and inventory targets in support of Grand Opening and ensure optimal inventory levels are maintained based on sales performance.
• Other duties as assigned.

Allocation Analyst

• Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
• Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
• Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
• Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
• Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards.