Store Manager
Lids
full-time
Posted on:
Location Type: Office
Location: Dartmouth • Massachusetts • United States
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Salary
💰 $19 - $21 per hour
Job Level
About the role
- Manage the store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
- Assist the market’s Authorized Trainer in coordinating onboarding to acclimate new team members to Lids.
- Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
- Lead and monitor the store’s ongoing training strategy, including training for non-Keyholders, process changes, promotions or job changes, and new programs or initiatives.
- Lead and execute Selling 101 strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
- Manage team’s compliance within the scheduling and payroll process to align with policies, procedures, budgets, and applicable law.
Requirements
- A two year post-secondary education and one-year related experience; or equivalent combination of education and experience.
- Established ability to produce sales results while minimizing loss.
- Proven supervisory skills, with capacity to deliver training material and assess retention.
- Strong interpersonal and communication skills.
- Ability and willingness to travel overnight for training and/or business meetings.
- Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Paid time off (PTO)
- Pet insurance
- Family accidental and critical care benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales strategytraining strategyrecruitment strategycompliance managementperformance indicatorspayroll managementonboardingturnover managementprocess changescustomer service
Soft Skills
interpersonal skillscommunication skillssupervisory skillsteam engagementleadershiptraining deliveryorganizational skillsproblem-solvingadaptabilityattendance management
Certifications
two year post-secondary education