Lids

Store Manager

Lids

full-time

Posted on:

Location Type: Office

Location: Hurst • Texas • United States

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Salary

💰 $18 - $19 per hour

Job Level

Junior

About the role

  • Manage the store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
  • Assist the market’s Authorized Trainer in coordinating onboarding to acclimate new team members to Lids.
  • Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
  • Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
  • Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
  • Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
  • Drive overall store product strategy, including supervision and oversite of receiving, processing, merchandising, and exiting through purchase or transfer.

Requirements

  • A two year post-secondary education and one-year related experience; or equivalent combination of education and experience.
  • Established ability to produce sales results while minimizing loss.
  • Proven supervisory skills, with capacity to deliver training material and assess retention.
  • Strong interpersonal and communication skills.
  • Ability and willingness to travel overnight for training and/or business meetings.
  • Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Benefits
  • Medical, Dental, Vision
  • 401(k)
  • Paid time off (PTO)
  • Pet insurance
  • Family accidental and critical care benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
recruitment strategyonboardingcustomer feedback resolutionoperations managementsales results productionsupervisory skillstraining material deliveryattendance record maintenance
Soft Skills
interpersonal skillscommunication skillsteam engagementproblem-solvingcustomer service