Store Manager
Lids
full-time
Posted on:
Location Type: Office
Location: Baton Rouge • Louisiana • United States
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Job Level
About the role
- Manage the store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence.
- Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
- Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
- Drive overall store product strategy, including supervision and oversite of receiving, processing, merchandising, and exiting through purchase or transfer.
Requirements
- A two year post-secondary education and one-year related experience; or equivalent combination of education and experience.
- Established ability to produce sales results while minimizing loss.
- Proven supervisory skills, with capacity to deliver training material and assess retention.
- Strong interpersonal and communication skills.
- Ability and willingness to travel overnight for training and/or business meetings.
- Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
recruitment strategysales resultssupervisory skillstraining material deliverycustomer feedback resolutionmerchandisingturnover managementloss minimization
Soft Skills
interpersonal skillscommunication skillsteam engagementproblem-solvingcustomer servicetraining assessmentflexibilityattendance reliability
Certifications
two year post-secondary education