Lids

Store Manager

Lids

full-time

Posted on:

Location Type: Office

Location: Greenville • North Carolina • United States

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Job Level

Junior

About the role

  • Manage the store’s hiring strategy, including planning needs, recruitment strategy, projected turnover, and leaves of absence
  • Assist the market’s Authorized Trainer in coordinating onboarding to acclimate new team members to Lids
  • Engage team members by creating a fun and productive environment
  • Contribute to a respectful and inclusive team environment
  • Perform people-related actions to update team member information
  • Lead and monitor the store’s ongoing training strategy
  • Address all employee concerns or issues
  • Drive team engagement by ensuring team members are provided recognition and continuous check-ins
  • Collaborate across store channels and/or districts using company Discussion Boards
  • Resolve customer feedback and address issues in the moment
  • Manage and direct in-store team members to ensure optimal customer service
  • Ensure every customer is offered the opportunity to participate in Lids’ membership programs
  • Manage team’s compliance within the scheduling and payroll process
  • Plan, prepare, and manage the schedule
  • Manage business disruptions and provide operational continuity
  • Execute operations-focused company-level directives, promotions, and initiatives
  • Maintain store technology and equipment
  • Maintain store facilities, supplies, and services
  • Effectively manage cash
  • Effectively prepare store for inventory audits
  • Drive overall store product strategy
  • Strategically organize the backroom to maximize efficiency
  • Ensure integrity of product held to vendor-specific regulations
  • Lead execution of weekly markdowns and markups
  • Monitor and manage sell-through
  • Execute optimal layout and visual merchandising strategy
  • Maintain the look and feel of the store

Requirements

  • 2 year post-secondary education and one-year related experience; or equivalent combination of education and experience
  • Established ability to produce sales results while minimizing loss
  • Proven supervisory skills
  • Strong interpersonal and communication skills
  • Ability to operate a computer, as well as maneuver relative software programs
  • Ability to lift up to 50 pounds
  • Ability to climb a ladder and work with hands overhead
  • Standing required for up to 100% of the work time
  • Ability and willingness to travel overnight for training and/or business meetings
  • Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.
Benefits
  • Reasonable accommodation for disabilities
  • Equal Opportunity Employer
  • Hiring strategy management

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales resultssupervisory skillsschedulingpayroll managementinventory auditsvisual merchandisingcustomer serviceoperational continuityproduct strategycash management
Soft skills
interpersonal skillscommunication skillsteam engagementproblem-solvingcollaborationleadershiporganizational skillsadaptabilityrespectful environmentinclusive environment