National Recruiter
Liberty University
full-time
Posted on:
Location Type: Hybrid
Location: Lynchburg • Virginia • United States
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About the role
- Contact prospective students on a daily basis through a variety of communication channels to follow-up with inquiries and applicants regarding their enrollment to Liberty University
- Guide students on the process of applying to the university and submitting a confirmation deposit; collection of fees for both processes are expected and will require PCI compliance
- Guide students on the financial aid process and scholarship opportunities
- Guide students through Financial Check-In to secure their enrollment
- Assist students with course registration and choosing a degree program that will best match their desired career
- Adhere to Federal regulations such as, Family Educational Rights and Privacy Act (FERPA), Telephone Consumer Protection Act (TCPA), and other governing regulations, to ensure the privacy and protection concerning prospective students
- Participate in university events throughout the calendar year such as College For A Weekend, Experience LU, Summer Orientation, and similar on campus events
- Actively promote Liberty University at high schools, churches, music festivals, conferences, or other select venues
- Manage travel schedule for school visits, meetings with guidance counselors, youth pastors, and other influencers or students
- Keep databases updated and maintained pertaining to personal activity. This responsibility includes expense data, visit data, inquiry and application counts, contact information gathered and other pertinent data
- Provide on-campus tours as needed
- Other duties and responsibilities as assigned
Requirements
- A bachelor's degree and strong communication skills are required
- Previous customer service or phone experience preferred
- Effective communication both verbally and in writing
- Ability to intuitively reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature
- Excellent computer and organizational skills
- Regularly lift 20 pounds or fewer
- To obtain LU-approved driver certification, individuals must be 21 years of age or older, possess a valid driver’s license with a minimum of five (5) years of documented driving history, and maintain a clean driving record
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicecommunicationproblem solvingorganizational skillsdata managementfinancial aid guidancecourse registrationenrollment processesPCI complianceFERPA compliance
Soft Skills
effective communicationanalytical reasoningjudgment applicationinterpersonal skillsadaptabilityteam collaborationevent promotionpublic speakingtime managementcustomer engagement
Certifications
bachelor's degreeLU-approved driver certificationvalid driver's license