Liaison

Director of Engineering

Liaison

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $180,000 - $210,000 per year

Job Level

Lead

Tech Stack

AWSCloudMicroservicesNode.jsReactSDLC

About the role

  • Provide strategic and technical leadership for global engineering and QA teams, fostering innovation, accountability, and a culture of continuous improvement.
  • Oversee the design, development, testing, and deployment of SaaS solutions using SalesForce, AWS, ReactJS, NodeJS and related technologies.
  • Lead QA strategy, ensuring robust test automation, continuous quality optimization, and measurable improvements in software reliability and customer experience.
  • Implement scalable automation frameworks and embed quality practices across all stages of the SDLC.
  • Collaborate closely with Product Management to align engineering execution with business goals and customer needs.
  • Partner with Client Services, Customer Success, and Support to ensure the platform addresses customer requirements and delivers exceptional user experiences.
  • Build and manage a highly distributed engineering and QA organization across multiple regions, ensuring effective communication, performance, and alignment.
  • Establish and promote best practices in software engineering, including CI/CD, DevOps, security, reliability, and scalability.
  • Develop engineering roadmaps and align them with product strategy and corporate objectives.
  • Manage release plans, resource planning, support escalation and
  • Drive a data-driven approach to measure engineering efficiency, velocity, and product quality.
  • Mentor engineering leaders and promote professional development across the organization.

Requirements

  • 12+ years of progressive experience in software engineering, with at least 5+ years in senior management or director-level leadership roles.
  • Proven success leading large, distributed engineering teams in a SaaS environment.
  • Strong technical background in AWS cloud infrastructure, ReactJS, APIs, and microservices architectures.
  • Demonstrated ability to work cross-functionally with product management, support, and client-facing teams.
  • Deep understanding of agile methodologies, DevOps principles, and global delivery models.
  • Excellent communication, organizational, and stakeholder management skills.
  • Track record of scaling SaaS platforms to meet global enterprise demands.
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience.
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