Liaison

Backend Engineer

• Build robust and performant user-facing web applications in Python/Django to support high-traffic websites.
• Develop APIs to cater to various platforms such as mobile apps, web UIs, webhooks, and data ingestion applications.
• Create and implement new features and functionalities to improve user experience and increase engagement.
• Collaborate with other teams to ensure efficient response to business requirements and deliver high-quality software.
• Deliver high-quality code that is responsive, accessible, and mobile-friendly, following automated test/build/deploy practices.

Data Scientist

• Build, update, and maintain predictive machine learning models for higher education institutions in collaboration with the Data Curation team
• Utilize Python and internal testing frameworks to identify improvements to modeling heuristics, validate outputs, and implement enhancements at scale
• Perform client-specific analyses and provide actionable recommendations based on predictive results
• Translate technical findings into clear, meaningful insights for stakeholders (both written and verbally)

Marketing Operations

• Develop, build, and deploy marketing campaigns within our automation platforms, following structured inputs from campaign architects and aligning with client objectives.
• Set up and manage complex workflows, triggers, and dynamic content to deliver personalized messages at scale.
• Collaborate with cross-functional teams to ensure proper setup of tracking, segmentation, and data flows.
• Work closely with the Marketing Technology Specialists to manage and maintain integrations between our marketing automation platform (EMP) and CRM systems.
• Ensure smooth and accurate data transfer across platforms, maintaining data integrity and alignment with marketing goals.
• Conduct A/B testing to refine messaging, subject lines, and content, optimizing campaigns for engagement and conversion.
• Act as a key user of the Enrollment Marketing Platform, managing day-to-day tasks and troubleshooting issues as they arise.

Marketing Automation Specialist

• Lead clients through the onboarding process of our EMP software solutions, from initial planning to software setup and product training
• Aid in the design, development, and deployment of product training for internal and external clients
• Provide internal and external software support to ensure client success
• Communicate effectively with clients, gain an understanding of their needs and internal processes, and creatively solve problems with strategic and analytical thinking
• Manage multiple implementation projects simultaneously, keeping them well organized and on schedule while continuously communicating with clients and internal teams
• Document workflows and procedures, create and maintain client-specific project plans and schedules, and communicate deliverables and timelines regularly to clients to ensure software implementation remains on time and budget
• Hand off successfully onboarded clients to the EMP Client Success Team and take on a support and training role for that client
• Assist in the design and production of internal and external learning materials in a variety of formats, including documentation, job aids, quick reference guides, videos, and webinars
• Author and deliver initial end-user training materials, host software informational webinars, and on-site training sessions with clients to drive client enablement
• Review and respond to client support questions in a timely manner, diagnose software issues, report any system bugs to the development team, and determine if the client is in need of extra training
• Monitor and track frequently asked questions to ensure we adjust training accordingly and provide supporting documentation

Marketing Technology Specialist

Software Engineer

• Provide strategic and technical leadership for global engineering and QA teams, fostering innovation, accountability, and a culture of continuous improvement.
• Oversee the design, development, testing, and deployment of SaaS solutions using SalesForce, AWS, ReactJS, NodeJS and related technologies.
• Lead QA strategy, ensuring robust test automation, continuous quality optimization, and measurable improvements in software reliability and customer experience.
• Implement scalable automation frameworks and embed quality practices across all stages of the SDLC.
• Collaborate closely with Product Management to align engineering execution with business goals and customer needs.
• Partner with Client Services, Customer Success, and Support to ensure the platform addresses customer requirements and delivers exceptional user experiences.
• Build and manage a highly distributed engineering and QA organization across multiple regions, ensuring effective communication, performance, and alignment.
• Establish and promote best practices in software engineering, including CI/CD, DevOps, security, reliability, and scalability.
• Develop engineering roadmaps and align them with product strategy and corporate objectives.
• Manage release plans, resource planning, support escalation and
• Drive a data-driven approach to measure engineering efficiency, velocity, and product quality.
• Mentor engineering leaders and promote professional development across the organization.

Director of Engineering

• Design and develop enterprise grade, high volume backend layer for a web application platform and state of the art technical solutions leveraging Java and JEE platform technologies.
• Participate in design discussions and solution design sessions with product management and software development teams to shape new product features and platform capabilities.
• Develop and support REST APIs and business logic using Java, Spring, Hibernate and PostgreSQL database.
• Contribute to evaluation, prototyping and selection of software solutions that will improve the Liaison technology infrastructure.
• Make recommendations to enhance performance and scalability of our flagship products.
• Develop unit tests and integration tests to maximize code coverage in accordance with the software test pyramid.
• Apply software performance and quality measurement tools to improve the quality of the delivered software.
• Foster and support a culture of innovation and excellence in the engineering organization.
• Provide hands-on guidance and mentorship to team members when needed.
• Enjoy coaching, mentoring and guiding junior developers and QA engineers and working collaboratively with product managers.

Backend Engineer

Data Scientist

Marketing Automation Specialist

Marketing Technology Specialist

Director of Engineering

Senior Backend Engineer

Backend Engineer