Liaison

Graphics Designer

• Assist in the design and production of graphic, print, and digital media including advertisements, brochures, corporate identity, presentations, and motion graphics.
• Collaborate with the marketing team to create and execute design solutions that have a high visual impact.
• Review designs for errors before printing or publishing them.
• Maintain brand consistency throughout all our marketing projects.
• Stay up-to-date with industry developments and tools.

Graphic Designer

Data Analyst

• Conduct thorough data inspections, identifying and resolving data inconsistencies with precision and accountability
• Develop and tailor data processing pipelines and creative feature engineering to uniquely fit each client’s requirements
• Build and maintain configuration files, data, and automation scripts
• Build, validate, and troubleshoot predictive data science models in collaboration with the Data Science team using internal tools and metrics
• Communicate technical data requirements, project timelines, and updates to both internal and external stakeholders (both written and verbally)
• Serve as an authority and consultant alongside the Client Success team to guide new clients through implementation and existing clients through data updates
• Collaborate with cross-functional teams to gather requirements, resolve issues, and optimize delivery of new and existing products and internal tools
• Automate or help automate as many manual data analysis activities as possible

Data Analyst – Curator

Backend Engineer

• Build robust and performant user-facing web applications in Python/Django to support high-traffic websites.
• Develop APIs to cater to various platforms such as mobile apps, web UIs, webhooks, and data ingestion applications.
• Create and implement new features and functionalities to improve user experience and increase engagement.
• Collaborate with other teams to ensure efficient response to business requirements and deliver high-quality software.
• Deliver high-quality code that is responsive, accessible, and mobile-friendly, following automated test/build/deploy practices.

Data Scientist

• Build, update, and maintain predictive machine learning models for higher education institutions in collaboration with the Data Curation team
• Utilize Python and internal testing frameworks to identify improvements to modeling heuristics, validate outputs, and implement enhancements at scale
• Perform client-specific analyses and provide actionable recommendations based on predictive results
• Translate technical findings into clear, meaningful insights for stakeholders (both written and verbally)

Marketing Operations

• Develop, build, and deploy marketing campaigns within our automation platforms, following structured inputs from campaign architects and aligning with client objectives.
• Set up and manage complex workflows, triggers, and dynamic content to deliver personalized messages at scale.
• Collaborate with cross-functional teams to ensure proper setup of tracking, segmentation, and data flows.
• Work closely with the Marketing Technology Specialists to manage and maintain integrations between our marketing automation platform (EMP) and CRM systems.
• Ensure smooth and accurate data transfer across platforms, maintaining data integrity and alignment with marketing goals.
• Conduct A/B testing to refine messaging, subject lines, and content, optimizing campaigns for engagement and conversion.
• Act as a key user of the Enrollment Marketing Platform, managing day-to-day tasks and troubleshooting issues as they arise.

Marketing Automation Specialist

• Lead clients through the onboarding process of our EMP software solutions, from initial planning to software setup and product training
• Aid in the design, development, and deployment of product training for internal and external clients
• Provide internal and external software support to ensure client success
• Communicate effectively with clients, gain an understanding of their needs and internal processes, and creatively solve problems with strategic and analytical thinking
• Manage multiple implementation projects simultaneously, keeping them well organized and on schedule while continuously communicating with clients and internal teams
• Document workflows and procedures, create and maintain client-specific project plans and schedules, and communicate deliverables and timelines regularly to clients to ensure software implementation remains on time and budget
• Hand off successfully onboarded clients to the EMP Client Success Team and take on a support and training role for that client
• Assist in the design and production of internal and external learning materials in a variety of formats, including documentation, job aids, quick reference guides, videos, and webinars
• Author and deliver initial end-user training materials, host software informational webinars, and on-site training sessions with clients to drive client enablement
• Review and respond to client support questions in a timely manner, diagnose software issues, report any system bugs to the development team, and determine if the client is in need of extra training
• Monitor and track frequently asked questions to ensure we adjust training accordingly and provide supporting documentation

Marketing Technology Specialist

Software Engineer

• Provide strategic and technical leadership for global engineering and QA teams, fostering innovation, accountability, and a culture of continuous improvement.
• Oversee the design, development, testing, and deployment of SaaS solutions using SalesForce, AWS, ReactJS, NodeJS and related technologies.
• Lead QA strategy, ensuring robust test automation, continuous quality optimization, and measurable improvements in software reliability and customer experience.
• Implement scalable automation frameworks and embed quality practices across all stages of the SDLC.
• Collaborate closely with Product Management to align engineering execution with business goals and customer needs.
• Partner with Client Services, Customer Success, and Support to ensure the platform addresses customer requirements and delivers exceptional user experiences.
• Build and manage a highly distributed engineering and QA organization across multiple regions, ensuring effective communication, performance, and alignment.
• Establish and promote best practices in software engineering, including CI/CD, DevOps, security, reliability, and scalability.
• Develop engineering roadmaps and align them with product strategy and corporate objectives.
• Manage release plans, resource planning, support escalation and
• Drive a data-driven approach to measure engineering efficiency, velocity, and product quality.
• Mentor engineering leaders and promote professional development across the organization.

Director of Engineering

• Design and develop enterprise grade, high volume backend layer for a web application platform and state of the art technical solutions leveraging Java and JEE platform technologies.
• Participate in design discussions and solution design sessions with product management and software development teams to shape new product features and platform capabilities.
• Develop and support REST APIs and business logic using Java, Spring, Hibernate and PostgreSQL database.
• Contribute to evaluation, prototyping and selection of software solutions that will improve the Liaison technology infrastructure.
• Make recommendations to enhance performance and scalability of our flagship products.
• Develop unit tests and integration tests to maximize code coverage in accordance with the software test pyramid.
• Apply software performance and quality measurement tools to improve the quality of the delivered software.
• Foster and support a culture of innovation and excellence in the engineering organization.
• Provide hands-on guidance and mentorship to team members when needed.
• Enjoy coaching, mentoring and guiding junior developers and QA engineers and working collaboratively with product managers.

Graphic Designer

Data Analyst – Curator

Backend Engineer

Data Scientist

Marketing Automation Specialist

Marketing Technology Specialist

Director of Engineering

Senior Backend Engineer

Backend Engineer