Commercial Operations Specialist
LGC
full-time
Posted on:
Location Type: Remote
Location: Minnesota • United States
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About the role
- Manage first level CRM support and consulting for sales related initiatives, including working with the global CRM team on development, testing, and implementation of changes
- Create, improve, implement and enforce sales operational processes, governance and policies to drive consistent and measurable success in the Sales organization; document and maintains procedures to run reports and storage of information
- Participate in the implementation and reporting of analytics surrounding forecasts, pipelines and opportunity value as required
- Support master data management efforts; ensuring data cleanliness
- Assist with Contract Administration, including coordinating contract renewal execution with the Contract Administrator to ensure all agreements are processed timely, pricing parameters are correctly documented, and pricing entered in ERP system
- Respond to customer specific pricing conflicts; researching where conflicts reside and correcting as needed
- Assist customer service or sales teams in day-to-day activities such as preparing quotes, agreements, sample follow-up, cross selling, new product discussions, and channel support
- Perform other duties as required to meet business needs. Assist with reporting and compliance tracking
Requirements
- Bachelor’s degree in Business, Finance, or a related field (or equivalent experience)
- 2-5 years of experience in commercial operations, sales operations, or sales enablement roles
- Working knowledge of Excel (pivot tables, formulas, data analysis) and Salesforce.com
- Previous exposure to ERP’s and/or contract management systems a positive
- Excellent organizational and time management skills with the ability to balance multiple deliverables simultaneously
- Clear and confident communication abilities
Benefits
- Health insurance
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysiscontract administrationsales operational processesgovernancereportingmaster data managementpricing documentationCRM supportforecast analyticspipeline management
Soft Skills
organizational skillstime managementcommunication skillsproblem-solvingcollaborationcustomer serviceattention to detailadaptabilitycross-sellingprocess improvement
Certifications
Bachelor’s degree in BusinessBachelor’s degree in Financerelated field degree