LexRoom Arbitration Support

Account Manager

LexRoom Arbitration Support

full-time

Posted on:

Location Type: Hybrid

Location: Milan • Italy

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Salary

💰 €25,000 - €35,000 per year

Job Level

Junior

About the role

  • Become an expert on Lexroom.ai and a product specialist, guiding customers from onboarding to renewal, including upsells.
  • Manage the entire funnel for existing business, conducting checkpoints/interviews and doing upsells.
  • Work closely with customers to get their feedback, ensuring their needs are met and they are satisfied with the product.
  • Prepare dashboards, monitor KPIs, collaborate with internal teams (e.g. product development, marketing), sharing useful insights and ideas.

Requirements

  • 0-1 year of experience in a Sales, Ops, or customer-facing roles
  • Familiarity with sales support tools (HubSpot, Notion, etc.)
  • Eager to join a rapidly growing startup
  • Optional but a bonus: law degree.
  • Speak both Italian and English.
Benefits
  • Hybrid Work: Flexibility to balance remote work with in-person collaboration at our Milan HQ.
  • Health Insurance: Comprehensive coverage to ensure peace of mind.
  • Meal Vouchers: Daily support to make your lunch breaks easier.
  • Performance Bonuses: Rewards tied directly to measurable results.
  • Team Retreats & Off-sites: Dedicated time to connect, collaborate, and spark bold ideas.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer satisfactionfeedback collectionupsellingcollaborationcommunication
Certifications
law degree