LexisNexis

Legal Research Intern

LexisNexis

internship

Posted on:

Location Type: Remote

Location: OhioUnited States

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Salary

💰 $18 per hour

Job Level

About the role

  • Conduct legal research and provide solutions to customers via Live Support chat.
  • Maintain confidentiality and the sensitivity of information from customer conversations.
  • Manage multiple conversations simultaneously while maintaining a high level of responsiveness.
  • Understand customer pain points and provide an effortless customer experience.
  • Use scripted messages appropriately and timely.
  • Create meaningful connections with customers and offer additional products or services when applicable.

Requirements

  • Be a currently enrolled student pursuing a Juris Doctorate program.
  • 1L, 2L, or 3L law students are eligible for the internship.
  • Possess excellent typing skills with a minimum of 40 wpm and 85% accuracy.
  • Demonstrate ability to multitask and prioritize tasks effectively in a rapidly moving setting.
  • Be empathetic and understanding of customer needs.
  • Demonstrate excellent business acumen and be able to offer value-added services to customers.
  • Be detail-oriented and able to pay close attention to accuracy and quality of work.
  • Be self-driven and open to receiving and applying constructive feedback.
  • Possess effective written and verbal communication skills to document findings and share ideas clearly.
Benefits
  • This position is not eligible for benefits.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
legal researchtyping skills40 wpm85% accuracy
Soft Skills
multitaskingprioritizationempathybusiness acumendetail-orientedself-driveneffective communicationwritten communicationverbal communication
Certifications
Juris Doctorate