Office Nurse Manager
Lexington Medical Center
full-time
Posted on:
Location Type: Office
Location: South Carolina • United States
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About the role
- Ensuring a safe, efficient, cost-effective, and high quality patient care environment.
- Recruiting, hiring, and overseeing orientation and training for all clinical and ancillary staff of the practice.
- Managing all aspects of clinical compliance, maximizing patient flow, and optimizing the work environment to facilitate open communication and professional excellence.
- Assessing needs; developing and implementing plan with Operations Director or Division Administrator approval for new procedures as necessary to improve office flow and overall operations often coordinating with inpatient departments.
- Developing, implementing and monitoring work plans with measurable outcomes paying attention to key indicators and making adjustments to meet desired outcomes
- Developing, implementing and reviewing clinical policies and procedures in conjunction with Medical Director and Operations Director or Division Administrator's approval
- Providing a safe, compassionate, and supportive environment for patients and employees, addressing concerns in a timely manner.
- Ensuring ancillary services are being provided to include, but not limited to, patient education, clinical nutrition services and social work assistance.
- Representing the clinical staff at various meetings and serving on committees as assigned
- Identifying, recruiting, and retaining top talent. Obtaining employee engagement and providing effective reward and recognition strategies to enhance employee retention.
- Meeting all requirements as defined by Lexington Medical Center’s policies including but not limited to completing yearly safety training, completing other mandatory classes, and meeting departmental attendance requirements.
Requirements
- Bachelor’s Degree in Nursing
- 3 Years of clinical experience during which supervisory experience was demonstrated
- Current RN license to practice in the state of South Carolina
- Maintains current CPR certification.
Benefits
- Excellent customer service to external and internal customers.
- Reviews and monitors patient and customer satisfaction including reviewing feedback from patients and customers and developing action plans with staff to meet satisfaction goals.
- Builds and strengthens relationships based on mutual respect and trust.
- Fosters cooperation, open communication, and collaborative decision making among peers and staff.
- Exemplifies and holds others accountable adhering to LMC’s Service Expectations policy.
- Serves as patient and family advocate.
- Ability to acquire and administer human, financial, material and information resources in a manner that instills staff and customer trust and accomplishes the organization’s mission.
- Measures and monitors employee satisfaction. Reviews feedback and develops action plans with staff to drive improvement.
- Works to ensure that the practice stays within budget parameters.
- Provides monthly reporting recommendations or action plans on any issues.
- Develops employees by offering challenging growth opportunities and managing performance by overseeing work, providing feedback and holding employees accountable for unsatisfactory behavior including recommending and initiating personnel action for performance issues utilizing appropriate channels and procedures
- Evaluates staff performance for probationary period and annual performance appraisals
- Reallocates staff among teams as needed to meet patient care needs
- Sets example for clinical staff by ensuring all personal certification and mandatory education requirements are met
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical compliancepatient flow managementpolicy developmentprocedure implementationwork plan monitoringclinical trainingemployee engagement strategiespatient educationclinical nutrition servicessocial work assistance
Soft Skills
leadershipcommunicationproblem-solvingteam managementcompassionsupportivenessorganizational skillsrecruitmentemployee retentionconflict resolution
Certifications
RN licenseCPR certification