LevelTen Energy

Manager

• Review, negotiate, and manage a diverse portfolio of commercial contracts for LevelTen, including MSAs, subscription agreements, fee agreements, confidentiality agreements, and other common commercial agreements relating to SaaS and professional services
• Ensure contractual provisions comply with legal requirements and company policies
• Identify and mitigate contractual risk and escalate blockers appropriately
• Collaborate cross-functionally with our sales, finance, cybersecurity, and operations teams on relevant contracting issues
• Support the Company’s operations and compliance by tracking compliance with contract requirements. Effectively leverage our contract management and other software systems to ensure proper recordkeeping, transparency, and operating efficiency
• Monitor performance of third-party transactions that the Company has facilitated, including power purchase agreements and granular certificate transactions
• Support the legal team on regulatory and compliance activities, including policy documentation, product development support, and internal process improvements

Senior Contracts Manager

Recruitment

• Develop and implement a comprehensive talent acquisition strategy to attract top talent across all levels and disciplines globally.
• Partner with hiring managers across the organization to understand staffing needs and align recruitment efforts with business objectives.
• Build and maintain a strong talent pipeline using diverse sourcing techniques, including social media, employee referrals, job postings, networking, and other resources.
• Drive efficient, effective hiring processes, providing an exceptional experience for both candidates and hiring teams.
• Conduct thorough candidate interviews and evaluations to assess alignment with company values and role requirements.
• Lead compensation negotiations, including salary, benefits, and other key terms, to deliver competitive and attractive offers.
• Champion diversity, equity and inclusion initiatives and ensure diverse representation at all levels.
• Lead creative and inclusive employee engagement initiatives, including recognition and appreciation programs and employee resource groups, to promote a culture of belonging and drive retention.
• Conduct presentations, workshops, and training programs for leadership and employees to ensure consistent, compliant hiring practices.
• Collaborate with the marketing team on recruitment marketing campaigns and employer branding initiatives.
• Manage vendor relationships and contracts, including staffing agencies and job boards, in adherence with company vendor management policies.
• Stay informed on employment laws, regulations, and talent market trends to drive continuous improvement and compliance.
• Additional duties as assigned.

Recruiter

Account Manager

• Own North American renewal and net retention performance
• Deliver against subscription retention targets across the NA book of business.
• Build and operationalize a renewals motion that works across developer, buyer, advisor, and data center segments.
• Surface churn risk early, lead save plays, and ensure forecast accuracy in Salesforce.
• Drive Net Revenue Retention through structured expansion plays within existing accounts.
• Drive marketplace engagement across the NA customer base
• Increase the rate at which active accounts submit projects, issue buy-side RFPs, respond to surveys, and contribute market signals to the LevelTen ecosystem.
• Partner with Product and Marketing on engagement campaigns and customer education that drive recurring marketplace activity.
• Connect customer engagement to success fee revenue by helping accounts move opportunities through to executed transactions.
• Lead and develop a high-performing team
• Manage a 7-person organization with 3 direct reports, including a manager layer; coach, hire, and level up talent across the team.
• Install consistent account management playbooks, QBR cadences, and customer health-scoring practices.
• Develop high-potential team members into the next generation of LevelTen leaders.
• Lead cross-functionally across Customer Engagement and the broader business
• Partner with North American Sales leadership on new-business-to-AM handoffs and joint account expansion.
• Partner with European Account Management and Sales leadership to maintain a globally consistent customer experience and effectively manage global accounts.
• Partner with Sales Operations on Salesforce hygiene, reporting, and enablement.
• Represent the voice of the North American customer to Product and the broader leadership team.
• Own executive engagement with strategic NA accounts
• Maintain senior relationships with named strategic customers across developers, corporate buyers, utilities, advisors, and hyperscalers.
• Be a credible, senior voice with C-suite stakeholders on the clean energy market, LevelTen’s products, and the marketplace opportunity.
• Travel up to 15% for customer visits, industry events, and team gatherings.

Senior Contracts Manager

Recruiter

Senior Director, Account Management