Benefits Administrator
Level Access
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Administer health, dental, vision, retirement, and other benefit programs for U.S. and Canadian employees, ensuring accuracy and a positive employee experience.
- Manage Leave of Absence (LOA) processes, including short-term disability, long-term disability, and statutory leaves, with a focus on compliance and empathy.
- Serve as the primary point of contact for benefits inquiries, resolving employee issues promptly and professionally.
- Coordinate with vendors and carriers to ensure accurate enrollment and billing, building strong working relationships.
- Maintain compliance with federal, state, and provincial regulations, demonstrating accountability for regulatory adherence.
- Assist with benefits audits and reporting, striving for excellence in data integrity and process improvement.
- Support immigration-related processes and documentation (preferred), collaborating with internal and external partners.
- Work closely with HR, payroll, and finance teams to ensure seamless operations and cross-functional collaboration within People Operations.
- Lead or participate in process improvement initiatives to enhance benefits administration efficiency and employee experience.
- Analyze benefits data and trends to inform recommendations and decision-making, demonstrating a commitment to excellence.
Requirements
- Minimum 3+ years of experience in benefits administration.
- Hands-on experience with U.S. and Canadian benefits programs.
- Strong knowledge of LOA administration and related compliance.
- Familiarity with immigration processes and documentation.
- Excellent communication and organizational skills.
- Proven ability to work collaboratively across teams and functions, especially within People Operations.
- Ability to manage sensitive information with discretion and integrity.
- Demonstrated ownership of tasks and projects, with a track record of delivering results.
- Proficiency in HRIS systems (e.g., Dayforce).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
benefits administrationLeave of Absence (LOA) administrationdata integrityprocess improvementbenefits auditscomplianceimmigration processesHRIS systems
Soft Skills
communicationorganizational skillscollaborationdiscretionintegrityaccountabilityempathyownership