Temporary Administrative Assistant – Contact Center
Saúde PASA
Administrative Assistant, Leve On
Leve Saúde
full-time
Posted on:
Location Type: Hybrid
Location: Rio de Janeiro • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Customer service via WhatsApp and phone;
- Scheduling appointments;
- Enrolling new clients in the product's "Welcome" program;
- Clarifying the product's details and guidelines for new and existing clients;
- Directing inquiries to related departments;
- Handling complaints;
- Supporting doctors and patients by facilitating access to telemedicine consultations;
- Issuing referral forms and authorizations.
Requirements
- High school diploma.
- Good written communication skills.
- Customer service techniques.
- Experience with Tasy and Salesforce systems.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
written communicationcustomer service techniques
Certifications
high school diploma
