LES SAISIES VILLAGES TOURISME

Booking Center, Labeling and Classification Manager

LES SAISIES VILLAGES TOURISME

full-time

Posted on:

Location Type: Office

Location: Hauteluce • France

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Salary

💰 €3,000 per month

Job Level

Lead

About the role

  • Lead the Booking Center team (3 employees): supervision, administrative management (drafting contracts, terms and conditions, etc.), and budget management;
  • Monitor and develop commercial activity: product design, pricing policy, go-to-market, and sales tracking;
  • Optimize the department’s commercial performance by increasing revenue and margins in both winter and summer seasons;
  • Maintain close relationships with all accommodation providers in the destination (professional operators and private owners): define commercial conditions, draft contracts, manage inventory, set pricing and commission rates, share sales strategies, and onboard private owners;
  • Drive the B2B strategy (tour operators, company clients/works councils, agencies and resale partners): identification, negotiation, inventory management, and development of distribution channels;
  • Oversee all communication materials (print and digital) and actively contribute to the development and deployment of the communications strategy, in close cooperation with the communications department;
  • Lead the rental stock renovation project and the re-marketing of accommodations (labeling, incentive measures, opening the service to private owners, raising awareness of energy-efficient renovation, etc.);
  • Manage the classification (rating) of furnished tourist accommodation across the destination;
  • Establish and maintain relationships with activity providers;
  • Improve the customer journey (before, during and after the stay) and commercial processes (increase average transaction value, grow revenue and margin, develop revenue with the SPL (local public company), etc.);
  • Advise clients in finding accommodation and activities (recommendations, personalized quotes on request), and manage booking files (reservations / sale of add-on products, follow-ups, accounting management, etc.);
  • Configure the software (enter accommodations, pricing, calendar management, etc.) and the booking website (create sections and landing pages, promote products, etc.);
  • Improve website performance (usability, user experience, presentation, SEO, functionality, etc.).

Requirements

  • Bachelor's degree (Bac+3) minimum in tourism, commerce, management or marketing.
  • Professional experience in a similar role within a booking center (Tourist Office or ski area operator) or in hospitality.
  • Proficiency with reservation management systems.
  • Strong analytical skills.
  • Knowledge of yield management.
  • Knowledge of relevant regulations.
  • Experience managing customer communication tools.
Benefits
  • Preferential rates on: products from the Tourist Office and Le Signal shop; food and drinks at Bar & Brasserie Le 1650; activities operated by the SPL (Les Saisies ski areas).
  • Preferential access to the following facilities: Le Signal — swimming pool, spa, gym, group classes; Le 1650 — bowling.
  • Company health insurance: employer contribution of 50%.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
budget managementproduct designpricing policysales trackinginventory managementcontract draftingcustomer journey improvementSEOyield managementreservation management systems
Soft skills
leadershipanalytical skillscommunicationrelationship managementnegotiationadministrative managementstrategic thinkingcustomer serviceteam managementproblem-solving
Certifications
Bachelor's degree in tourismBachelor's degree in commerceBachelor's degree in managementBachelor's degree in marketing