Manage and optimise Microsoft Entra ID (Azure AD), including Conditional Access and identity protection
Support automated onboarding and offboarding using cloud-native lifecycle workflows
Configure and maintain Windows 11 devices using Microsoft Intune
Manage compliance policies, device configurations, Autopilot deployments, and update rings
Administer the Microsoft Defender XDR suite (Endpoint, Identity, Office 365, Cloud Apps)
Monitor alerts and contribute to continuous security improvements using Zero Trust principles
Support and administer Microsoft 365, including Teams, SharePoint, Exchange Online, OneDrive
Provide friendly, effective 1st and 2nd line technical support for users onsite and remotely
Deliver guidance and documentation to help users make the most of our modern workplace tools
Use PowerShell to automate routine tasks and drive operational efficiency
Evaluate new cloud features and help shape the future of our IT environment

Requirements

Strong hands-on experience with Microsoft 365, Intune, Entra ID, Defender, and Windows 11
Good understanding of Zero Trust, MFA, Conditional Access, and cloud-first architectures
Experience with PowerShell and task automation
Strong troubleshooting skills and a proactive, positive attitude
Excellent communication and customer-focused mindset
Keen interest in emerging Microsoft Cloud technologies and modern IT practices
Bonus points for: Experience with Azure fundamentals
Knowledge of cloud-native networking
Familiarity with M365 backup solutions

Benefits

Healthcare package, including an Employee Assistance Programme
25 days holiday, increasing to 28 days, plus bank holidays
Sociable and flexible working hours
Exciting social events including themed celebrations and parties, charity functions and conferences
Regular incentives and rewards
A secure future through our Pension plan
Enhanced Maternity and Paternity package
Refer a Friend Scheme rewarding up to £300!
On site gym
Onsite café
Free parking
Cycle to work Scheme

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Microsoft Entra IDAzure ADWindows 11Microsoft IntunePowerShellMicrosoft Defender XDRMFAcloud-native lifecycle workflowstask automationcloud-native networking

Soft Skills

troubleshootingcommunicationcustomer-focused mindsetproactive attitudeeffective supportguidancedocumentation