Leonardo

Digital Adoption & Capability Manager

Leonardo

full-time

Posted on:

Location Type: Hybrid

Location: Roma • Italy

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Job Level

Lead

Tech Stack

ERPITSM

About the role

  • Own the IT workforce strategy, aligned to enterprise strategy, the IT operating model, and the product/platform roadmap.
  • Lead skills taxonomy and capability frameworks (e.g., SFIA) and maintain a heatmap of current vs. target skills for build/buy/borrow decisions.
  • Run capacity planning across value streams and projects.
  • Define and embed an enterprise change methodology tailored for products and platforms.
  • Lead planning for technology initiatives: stakeholder analysis, change impact, communications, training, and benefits realisation.
  • Define the KM strategy for IT (Service, Project/Agile, Product, Cyber, Architecture).

Requirements

  • Proven leadership in two or more of the following with exposure to the third: IT workforce/capability planning, change & adoption, knowledge management.
  • Experience operating in product/platform and/or service-oriented IT operating models (agile at scale desirable).
  • Practical delivery of enterprise rollouts (e.g., M365, ERP, CRM, data platforms, security uplifts) with tracked adoption and benefits.
  • Designing/implementing skills frameworks (e.g., SFIA), talent pipelines, and reskilling programmes.
  • Implementing KCS or similar KM frameworks within ITSM; integrating KM with collaboration ecosystems.
  • Stakeholder management up to C‑suite; influencing in matrixed organisations and with external partners/SIs.
Benefits
  • Health insurance
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT workforce strategyskills taxonomycapability frameworkscapacity planningenterprise change methodologystakeholder analysischange impactknowledge managementagileenterprise rollouts
Soft Skills
leadershipinfluencingstakeholder managementcommunicationorganizational skillscollaborationtrainingbenefits realizationplanningreskilling