Business Process Intern
Leonardo DRS
internship
Posted on:
Location Type: Office
Location: High Ridge • Montana • United States
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Job Level
About the role
- Review assigned SOPs procedures and work instructions to find gaps, redundant steps, and outdated content
- Map current state processes using simple flowcharts and capture exceptions and handoffs
- Draft revisions to procedures and maintain version control in the central repository
- Run discovery interviews with subject matter experts and collect feedback
- Support pilot testing and gather user feedback to refine documentation
- Prepare short summaries, change logs, and slide updates for stakeholders
- Track progress metrics and deliver a small capstone deliverable by end of internship
- Perform professional administrative staff duties in support of functional areas, gradually increasing in level of difficulty and responsibility
- Contribute to the execution of projects and organizational objectives when asked
- Create graphs and charts for various projects using spreadsheet and graphics software with direction
- Create various documents and electronic information with direction
- Update relevant data using database applications
- Assist in answering questions and/or refer inquiry to appropriate person
- Assist in researching information as needed for projects and other objectives
- Assist in coordinating conferences and special events; assist in making any necessary room rental, reservation or catering arrangements
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
- Support, communicate, reinforce and defend the mission, values and culture of the organization
- May support staff in assigned project-based work
Requirements
- High school diploma or GED and completion of 1 semester of college
- Currently pursuing or recently completed a bachelor’s degree in Program Management, Business Administration, Business Operations, Industrial Engineering, Information Systems, or related field
- Communicate effectively orally and in writing
- Strong attention to detail, good written communication, and organizational ability
- Proficient knowledge with Microsoft Word, Excel, and PowerPoint
- Comfortable learning diagramming tools such as Microsoft Project, Visio, and Microsoft Office
- Curious, proactive, and able to work with supervision on scoped tasks
- Prior coursework or project experience in process mapping or continuous improvement is a plus
- U.S. Citizenship required.
Benefits
- Medical, dental, and vision coverage
- Health savings account contribution
- Telemedicine
- Life and disability insurance
- Legal insurance
- 401(k) savings plan
- Wellness programs
- Flexible work schedules
- Competitive vacation
- Health/emergency leave
- Paid parental leave
- Community service hours
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
process mappingversion controldata analysisdocumentationmetrics trackingproject managementcontinuous improvementadministrative supportresearch skillsevent coordination
Soft Skills
attention to detailwritten communicationorganizational abilitycuriosityproactivityeffective communicationteam collaborationadaptabilityproblem-solvingtime management
Certifications
high school diplomaGEDbachelor's degree in Program Managementbachelor's degree in Business Administrationbachelor's degree in Business Operationsbachelor's degree in Industrial Engineeringbachelor's degree in Information Systems