Lendscape

Director

• Play a key role in implementations and managing client relationships.
• Oversee onboarding and training of new clients, managing regular client check-ins.
• Assist the sales team with demonstrations showcasing platform features.
• Travel as needed for training, implementations, and relationship-building.
• Support and enhance relationships with existing clients for satisfaction and retention.
• Oversee the support ticket process and client communications.
• Mentor and develop the client experience team, fostering a culture of continuous improvement.

Director of Client Experience