Lendesk

Senior Product Manager

Lendesk

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$95,000 - CA$154,000 per year

Job Level

Senior

About the role

  • Define the product strategy and roadmap to impact our key company initiatives.
  • Analyze data and research-driven insights to discover, assess and recommend opportunities.
  • Lead cross-functional product initiatives to ship products and features that are valuable and usable to customers, feasible for engineering and viable for the business.
  • Collaborate with sales, marketing, finance and operations to drive go-to-market strategy.
  • Increase the effectiveness of the Product Management department by identifying and improving processes and coaching/mentoring other PMs.
  • Develop and maintain deep expertise of the Canadian mortgage industry, industry trends, and the competitive landscape as it pertains to the product.

Requirements

  • 5+ years of Product Management experience , owning complex product areas and delivering measurable customer and business impact.
  • A highly strategic product mindset —you apply analytical rigor, make sound tradeoffs, and consistently deliver results at scale.
  • Deep customer understanding , with the ability to shape product vision and roadmaps that solve real problems and create durable value.
  • Proven ability to lead through ambiguity , independently defining problems, creating clarity, and translating complexity into executable plans.
  • A strong product point of view , with the influence and judgment to align teams and partners around a shared direction.
  • Demonstrated success working cross-functionally with engineering, design, marketing, sales, and customer success to deliver high-quality, end-to-end experiences.
  • Experience working with AI tools to as part of your product practices.
  • Proven experience contributing to the development of AI-powered features.
  • Prompt development skills are considered a strong asset.
  • Exceptional communication skills , using clear written and verbal storytelling to drive alignment and better decision-making.
  • Experience partnering with senior stakeholders , balancing competing priorities while maintaining ownership, accountability, and focus on outcomes.
  • Strong business acumen , including evaluating opportunities, defining success metrics, and owning or contributing to go-to-market strategy.
Benefits
  • Competitive salaries
  • Remote work. Work from where you are in Canada
  • Comprehensive benefit plan including dental, medical, parental leave + maternity top up options
  • Volunteer and wellness initiatives
  • Budget to improve your home office set-up
  • Flexible work hours
  • The latest in hardware and software tools
  • Professional development and mentorship opportunities
  • Stock purchase program in our parent company (“ NYSE:RKT”)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Product ManagementData AnalysisProduct StrategyRoadmap DevelopmentAI ToolsAI-powered FeaturesPrompt DevelopmentCustomer UnderstandingSuccess MetricsGo-to-market Strategy
Soft skills
Analytical RigorLeadershipCommunicationCollaborationProblem SolvingInfluenceJudgmentCoachingMentoringBusiness Acumen