Lendesk

Product Manager

• Define the product strategy and roadmap to impact our key company initiatives.
• Analyze data and research-driven insights to discover, assess and recommend opportunities.
• Lead cross-functional product initiatives to ship products and features that are valuable and usable to customers, feasible for engineering and viable for the business.
• Collaborate with sales, marketing, finance and operations to drive go-to-market strategy.
• Increase the effectiveness of the Product Management department by identifying and improving processes and coaching/mentoring other PMs.
• Develop and maintain deep expertise of the Canadian mortgage industry, industry trends, and the competitive landscape as it pertains to the product.

Senior Product Manager

Product Designer

• Support early-stage discovery and accelerate clarity.
• Lead problem framing, and outcome alignment with user and business goals.
• Use AI tools to rapidly generate early concepts, workflows, and prototypes that help teams visualize possibilities and uncover constraints earlier in the process.
• Plan and conduct user research (discovery, validation); synthesize into actionable insights.
• Create AI-powered exploration assets such as interactive prototypes, sample UI variations, or user-scenario simulations to help product and business stakeholders align on direction.
• Experiment with new AI-driven approaches to speed up insight gathering, support design workshops, and enable more effective problem framing.
• Influence product direction through evidence-based narratives and structured decision artifacts.
• Collaborate closely with partners across business, sales and marketing, customer success, development, and product management.
• Drive large scopes of work with a high degree of autonomy and translate ambiguous problem spaces into clear product assumptions, using both human-centered and AI-accelerated design methods.
• Clarify requirements, adapt to new information, and communicate effectively while supporting others in doing the same.
• Facilitate and participate in design workshops, brainstorms, and reviews, exploring new tools and processes—including evolving AI workflows—and sharing learnings with the team.
• Mentor team members, helping evolve the design team’s culture of curiosity, craft, and continuous improvement.

Senior Product Manager

Senior Product Designer