Lendesk

Product Designer

• Support early-stage discovery and accelerate clarity.
• Lead problem framing, and outcome alignment with user and business goals.
• Use AI tools to rapidly generate early concepts, workflows, and prototypes that help teams visualize possibilities and uncover constraints earlier in the process.
• Plan and conduct user research (discovery, validation); synthesize into actionable insights.
• Create AI-powered exploration assets such as interactive prototypes, sample UI variations, or user-scenario simulations to help product and business stakeholders align on direction.
• Experiment with new AI-driven approaches to speed up insight gathering, support design workshops, and enable more effective problem framing.
• Influence product direction through evidence-based narratives and structured decision artifacts.
• Collaborate closely with partners across business, sales and marketing, customer success, development, and product management.
• Drive large scopes of work with a high degree of autonomy and translate ambiguous problem spaces into clear product assumptions, using both human-centered and AI-accelerated design methods.
• Clarify requirements, adapt to new information, and communicate effectively while supporting others in doing the same.
• Facilitate and participate in design workshops, brainstorms, and reviews, exploring new tools and processes—including evolving AI workflows—and sharing learnings with the team.
• Mentor team members, helping evolve the design team’s culture of curiosity, craft, and continuous improvement.

Senior Product Designer

Marketing

• Shape and execute go-to-market approaches for new business areas
• Partner closely with sales to design and deliver account-based marketing initiatives
• Support the Sales team in maintaining and optimizing Hubspot
• Lead event marketing strategy with a focus on impact
• Collaborate with Sales and Product teams to define focused product positioning, messaging, and value propositions
• Develop targeted marketing assets to support account-based initiatives

Senior Marketing Manager

Full-stack Engineer

• Develop front end applications and work on services
• Code-review other developers' code
• Write technical documentation, tests and stories
• Participate in design and requirements workshops, stand-ups, retrospectives
• Participate in developer roundtable sessions to help improve process, tooling and techniques
• Manage deployments of features to production
• Shape and continuously improve the development process
• Coach junior developers and assist with regular lunch and learn sessions

Senior Full-Stack Developer

Controller

• Oversee the company’s financial operations and lead the accounting function
• Prepare monthly, quarterly, and annual financial statements in compliance with IFRS/GAAP
• Lead the month-end and quarter-end close processes, ensuring timeliness and accuracy
• Manage budgeting and forecasting cycles and prepare budget-to-actual analyses
• Provide financial insights and recommendations to senior leadership for strategic decision-making
• Oversee cash management, working capital analysis, and treasury functions
• Develop, implement, and maintain accounting policies, procedures, and internal controls
• Act as primary liaison with tax advisors, lenders, and the parent company
• Mentor and develop accounting staff and support system and process improvements to enable scalability