Leiters Health

Pharmacy Client Support I

Leiters Health

full-time

Posted on:

Location Type: Hybrid

Location: Englewood • Colorado • United States

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Salary

💰 $24 - $26 per hour

About the role

  • Monitor and process orders received via the web, e-mail, phone, or fax queues
  • Manage various ordering queues to assure timely processing of orders, clear communication with customers and a high degree of accuracy
  • Setup customer accounts and users for web ordering on order Leiters.com web platform
  • Setup customer pricing for web ordering
  • Compilation of data and preparation of subsequent reports, spreadsheets, word documents, as required
  • Document conversations related to key influencers and buyers at facilities
  • Communicate effectively to customers and internal stakeholders verbally and through e-mail
  • Comprehending and implementing SOPs, forms, and quality control activities
  • Discovery, analysis, and recommendation to rectify any discrepancies or problematic data issues
  • Daily management of orders, invoices, and open items until closure and with accuracy
  • Receive and respond accurately and professionally to customer inquiries and concerns via telephone or email
  • Comprehend and implement SOPs, forms, and quality control activities
  • Accurate data entry into selected customer interaction, prescription, and accounting software program

Requirements

  • Typing skills of 50+ words a minute highly desired
  • Individual must have excellent verbal and written communication skills and a demonstrated ability to communicate clearly and professionally
  • Customer-friendly with excellent communication, telephone skills, writing skills and demonstrated good judgment
  • Computer abilities include the ability to use Microsoft office software, order input and fulfillment software, and experience with spreadsheets and reporting
  • Experience in a commercial pharmacy providing support functions preferred
  • High school diploma or GED equivalency required; college level 2-year degree preferred
Benefits
  • Smart healthcare coverage options that rewards wellness (and puts money back in your pocket!)
  • Flexible Spending & Health Savings Accounts (FSA & HSA) available
  • Dental & Vision insurance
  • Employer Paid Life Insurance & Employee Assistance Program
  • Short Term & Long-Term Disability Insurance
  • Up to 4% 401K Matching (100% vested on day one!)
  • Generous Paid Time Off Options – vacation, sick, paid leave and holidays!
  • $5,250 Annual Tuition Reimbursement after 6 months
  • $1,000 Referral Bonus Program with no limit
  • Eligible for annual bonus program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data entryorder processingreport preparationdata analysisquality controlSOP implementationcustomer account setuppricing setupdiscrepancy resolutioninvoice management
Soft Skills
verbal communicationwritten communicationcustomer serviceprofessionalismattention to detailgood judgmentorganizational skillsproblem-solvinginterpersonal skillstimeliness
Certifications
high school diplomaGED2-year college degree