The Network Engineer performs a variety of network engineering tasks, which are broad in nature and are related to the design and implementation of integrated networks, including labor, hardware, software and support facilities and/or equipment.
Plan and perform network engineering research, design, development, and other assignments in conformance with network design engineering and customer specifications.
Coordinate the activities of Network Technicians assigned to specific network engineering projects.
Perform with some latitude for independent actions and decisions.
Provide operational and technical field support to maintain service performance requirements at each Center and associated component facilities or as designated by the COR or designee.
Provide heightened operational and technical field support during NASA-defined mission critical periods.
Operate and maintain network services in accordance with Performance Specifications as called out in Attachment J-12, Performance Measures.
Participate in the program, flight, operational readiness reviews, and certification of flight readiness reviews to ascertain whether WAN/LAN services are ready to support missions, programs, flight, and operational users.
Implement new infrastructure components related to infrastructure changes and change requests (CRQs).
Perform Remedial Maintenance (RM) and ensure that the maintenance tools, spares, procedures, skills, and response times meet performance metrics.
Operate and maintain, to include installation and removal, the cable plant infrastructure, including UPSs supporting AEGIS Components.
Maintain communications manholes (exclusive of structural maintenance), ducts, handholds, and cable pathways.
Perform corrective and preventative maintenance of IP digital and analog telephone instruments and cable drops.
Provide end-to-end support equipment and services for moves, adds, and changes. These services include instrument placement and relocation, infrastructure management, and other required services to provide telephone-related connectivity within, and external to, the Center such as moving a user's telephone to a new location, changing a user's extension, and changing a user's name in telecommunication systems.
Provide and/or ensure coordination of telephone operator services including placement of international calls, collect calls, conference calls, other operator-assisted calls, and directory assistance.

Requirements

A minimum of the following certifications; Cisco Certified Network Professional (CCNP) Routing and Switching, Enterprise Routing and Switching - Professional (JNCIP-ENT) or the ability to obtain one of these two certifications within 2 years of the contract start date.
CompTIA Security+ or CASP certification or able to certify within 2 years after contract start.
Familiar with operating network analysis software such as Wireshark.
Solid understanding of key communications tools, such as Microsoft Project, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.
US Citizenship is required and able to obtain at minimum Public Trust clearance.
To be considered for the following levels: Mid-Level - Bachelor and 3 years of experience or AA/AS and 5 years of experience. High-Level – Bachelor and 5 years of experience or AA/AS and 8 years of experience. Senior-Level – Bachelor and 10 years of experience or AA/AS and 15 years of experience.

Benefits

Health and Wellness programs
Income Protection
Paid Leave
Retirement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network engineeringnetwork designRemedial Maintenancepreventative maintenanceinfrastructure managementWAN servicesLAN servicestelephone-related connectivitycable plant infrastructureoperational readiness reviews

Soft Skills

independent decision makingcoordinationtechnical supportoperational support

Certifications

Cisco Certified Network Professional (CCNP)Enterprise Routing and Switching - Professional (JNCIP-ENT)CompTIA Security+CASP certification